5/28/2014 We are having a second repair to our roof because of shoddy workmanship on our roof installation by A.J.Shirk Roofing. The shingles were not attached correctly and our roof leaks. I called A.J. Shirk Roofing this morning to tell them this and the office manager could have cared less about our situation. She jovially replied, "OK." There was no concern, no questions, no apology, didn’t even ask for my name and phone number. She refused to apologize for work she didn't do. When I asked to speak to her superior, she said **** ******* was not available. Do not work with this company. You just might pay out additional money down the road for roof repairs, because they don't stand behind their workmanship.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Angry on 5/28/2014 | Submit a Customer Review
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Comment from the Business To whom it may concern, The roof belonging to ******* **** was installed July of 2002. The roof obviously had no problems prior to this year. The roof installed was a Heritage Shingle that only had 78 MPH wind warranty and was installed per Estes Park code. After the heavy snows in 2013 & 2014 and the harsh winds I can believe that some repairs were needed. Shingles only last between 14-25yrs. In our climate. I am sorry you feel wronged by A.J. Shirk Roofing but owning a home is a responsibility and one of your responsibilities is to maintenance your home. It is unfair to A.J. Shirk Roofing to make a complaint after 12yrs. to the BBB when there has not been any issues until now and if there was prior issues you never made us aware of the situation until recently. Thank You, A.J. Shirk Roofing by on 7/11/2014

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5/13/2014 Some years ago, when it was time for a new roof, the best (not necessarily the lowest cost) pre-job service I received was from **** *****. I selected one of the higher quality roof materials, and a tear-off of the old (original) roof. I also told them the only problem I had been having was with leaking around a wood-stove chimney, so be sure to check on that. The workers that did the job were all very nice and seemed to do a good job (it was all completed in a single day). I was a bit worried when I was told they replaced all the flashing EXCEPT around the chimney. Sure enough, several weeks later when we had the first rain, the water POURED into my living room around the chimney (with the old roof, at worst it dripped some). I called the contact person, and all they did was come out and spread some goop around the chimney. While this seemed to work for a short time, I have had to deal with water dripping into the living room most of the time since (I have gone up and tried to re-seal around the area, but clearly the job was not done properly to start with, or corrected sufficiently afterwards). As a result, I consider my experience with A.J. Shirk Roofing a negative one, and would suggest one look elsewhere when needing a roofing job done.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
by Chuck S. on 5/13/2014 | Submit a Customer Review
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Comment from the Business To whom it may concern, The roof belonging to ***** ******* was installed June 2003. Your roof had a 2 year workmanship warranty. You never called to inform A.J. Shirk Roofing that the roof was leaking at the chimney. If we are not called we have no idea a problem exists. I also would like to say it may not be a roof leak. It is very common for siding and chimney caps to leak also. Those items are outside of our scope of work. We on occasion can address these items, but only if we are made aware of them with a phone call. Waiting 11 years and then making a complaint to the BBB is unfair to A.J. Shirk Roofing Company. You and only you knew this was occurring and should have called us so we could have the option to look at the issue in question. Thank You by on 7/11/2014

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3 people found this review helpful .