This business is not BBB accredited.

Beaver Village

Additional Locations

Phone: (970) 726-5741 Fax: (970) 726-5982 View Additional Phone Numbers 79303 US Hwy 40, Winter Park, CO 80482 View Additional Email Addresses http://www.beavervillage.com View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Beaver Village include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Beaver Village include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Beaver Village
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 09, 2005 Business started: 01/01/1989 Business started locally: 01/01/1989 Business incorporated 10/20/2011 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Real Estate-Colorado
1560 Broadway Ste 295, Denver CO 80202
www.dora.state.co.us/real-estate/index.htm
Phone Number: (303) 894-2166

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202
http://www.colorado.gov/oed/industry-license/

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mark Johnson, Manager Ms. Enrika *, Accounts Payable
Contact Information
Principal: Mr. Mark Johnson, Manager
Business Category

Property Management Real Estate Rentals By Owners Vacation Rentals Property Maintenance Companies Condos Conference Centers Hotels

Service Area
Grand County and Lake County
Alternate Business Names
Beaver Village Lodge Management LLC
Industry Tips
Tips for Finding Property Management Companies

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    79303 US Highway 40

    Winter Park, CO 80482

  • THIS LOCATION IS NOT BBB ACCREDITED

    79303 US Hwy 40

    Winter Park, CO 80482 (970) 726-5741

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 43

    Winter Park, CO 80482 (800) 565-3561 (970) 726-1092

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/31/2015 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Stayed at this hotel for 1 night, on 2/13/15. Upon check-in, I noticed the smell of natural gas, as well as that it seemed quite dirty. The sink in the room was barely a trickle, the shower never got warm, the bed had bugs and was dirty and extremely uncomfortable, and it was beyond loud starting at 5 am. Unbearable and we were unable to sleep. There is no one at their front desk after 10 pm to provide any assistance, so we were unable to have anything taken care of. We left a message in the early morning for someone to contact us, as well as made complaints upon checkout at 10 am that morning. At check out, the manager **** stated that he would like to help compensate us but was unable to since I had booked through hotels.com. I told him that I would contact hotels.com and he said okay. I called hotels.com this morning to get the refund, which the hotel ended up refusing. SUCH bad business practice, they were rude, liars, and run a bad business. Can't believe they would even pass an inspection.

Desired Settlement: $145.00 refund for what I paid to stay there.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Beaver Village
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)