This business is not BBB accredited.

Harmony Gardens

Phone: (970) 226-8733 Fax: (970) 226-1533 View Additional Phone Numbers 4315 E Harmony Rd, Fort Collins, CO 80528 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Harmony Gardens include:

  • Failure to respond to 1 complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Harmony Gardens
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 18, 1997 Business started: 04/15/1997 Business started locally: 04/15/1997
Business Management
Mr. Todd Seufer, Owner
Contact Information
Principal: Mr. Todd Seufer, Owner
Business Category

Plant and Tree Nurseries Garden Centers

Industry Tips
Fill Your Garden With Plants from Reliable Garden Centers

Additional Locations


    4315 E Harmony Rd

    Fort Collins, CO 80528 (970) 226-8733 (970) 541-7478


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/19/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I bought 3 plants with installation service on 11/21/15. Harmony Gardens delayed in scheduling planting date and it snowed. We tried to reschedule, it snowed again and got bitterly cold. Harmony Gardens missed the available planting window for this year. I requested a refund. I have called and left message 5 times now. No one has returned my calls. I have paid for material and service that have not been done and cannot be done anytime in the near future. At this point we are 6 1/2 weeks out from non-performance. The total bill is $782.28, and my next step is legal action.

Desired Settlement: Refund for $782.28 back to ******* ********** *** credit card used for purchase within 48 hours.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Harmony Gardens
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)