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BBB Accredited Business since

Greeley Daily Tribune

Additional Locations

Phone: (970) 352-0211 Fax: (970) 352-7817 501 8th Ave, Greeley, CO 80631 View Additional Email Addresses http://www.greeleytrib.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Greeley Daily Tribune meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Greeley Daily Tribune include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Greeley Daily Tribune
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 2001 Business started: 01/01/2001 Business started locally: 01/01/2001
Business Management
Mr. Bart Smith, Publisher & Northern Colorado Comm. Group Mgr. Mr. Randy Bangert, Editor Mr. Mike Campbell Ms. Sharon Dunn, City Editor/Business Editor
Contact Information
Principal: Mr. Bart Smith, Publisher & Northern Colorado Comm. Group Mgr.
Business Category

Newspaper Companies


Additional Locations

  • 501 8th Ave

    Greeley, CO 80631

  • PO Box 1690

    Greeley, CO 80632

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/30/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: The Greeley Tribune distributes a free weekly Extra paper on Tuesday. I have called The Tribune three weeks in a row asking them not to deliver to my address. Additionally, I have asked them no to deliver to empty lots and throw the papers into the streets. Centennial Farms in ******** is littered with their newpapers and I have also asked them to pick them up. I've gone as far as calling the Town of ******** and the ******** Police to resolve this matter. The Tribune does not return my phone calls and still delivers this paper even though I don't want it. They should be fined with littering.

Desired Settlement: Stop delivering this newspaper to my address and pick up the newspaper that litter my neighborhood.

Business Response: We have ceased delivery of this product to the customer's address as requested.  We have confirmed with the customer that this indeed is the case.  Please let us know how we can assist any further.

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business, and find that this resolution is satisfactory to me.

Regards,

******* ******


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Greeley Daily Tribune
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)