BBB Business Review
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BBB Accredited Business since
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Innovator of protective solutions for the leading global handheld manufacturers, wireless carriers and distributors. We design, manufacture and market all of our products.
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A BBB Accredited Business since
BBB has determined that Otter Products LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Otter Products LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 551 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||310|
|Total Closed Complaints||551|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||14|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Gary A Rayner, CEO Mr. Brian Thomas, CEO
Manufacturers and Producers Mobile Phone Equipment Suppliers
Products & Services
Otter Products LLC sells the following brand(s): OtterBox, OtterProducts, LifeProof