BBB Business Review

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This business is not BBB accredited.

Imperial Landscapes of Colorado LLC

Phone: (970) 682-9943 2519 W County Road 60E, Fort Collins, CO 80524 http://www.imperiallandscapesofcoloradoco.com


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Description

This business does landscape contracting.


BBB Accreditation

On 11/17/2015 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 6A. Promptly respond to all complaints forwarded by BBB by:
    1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. Providing BBB with a response that BBB determines:
      • is professional,
      • addresses all of the issues raised by the complainant,
      • includes appropriate evidence and documents supporting the business' position, and
      • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Imperial Landscapes of Colorado LLC include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Imperial Landscapes of Colorado LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 6

Additional Information

BBB file opened: August 27, 2013 Business started: 08/14/2013 Business incorporated 08/14/2013 in CO
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Virginia Barragan, Owner Mr. James Diaz, Field Manager
Contact Information
Principal: Ms. Virginia Barragan, Owner
Business Category

Landscape Contractors Landscape Maintenance Landscaping Clean-Up - Spring & Fall Landscape Designers Lawn Care Companies Concrete Contractors Custom Concrete Companies Patio & Deck Builders Patio Design Patio Builder Deck Builder Patio, Porch & Deck Enclosures Sprinkler Companies Fence Contractors Fountains - Garden, Display Water Garden Fountain Suppliers Landscape Lighting Companies Irrigation Systems - Install/Design Irrigation Systems - Maintenance/Repair Snow Removal Service - Commercial Snow Removal Service - Roof Fences - Vinyl Fences - Wood Lawn Installers Contractors - Retaining Wall

Service Area
Larimer and Weld counties
Industry Tips
BBB Tips for Finding Trustworthy Deck Builders BBB Tips for Finding Trustworthy Fence Builders Hiring a Contractor How to Give Concrete Contractors the Stamp of Approval How to Hire Landscape Pro Tips for Hiring a Lawn Irrigation Installation Contractor Tips on Hiring Lawn-Care Professionals

Customer Review Rating plus BBB Rating Summary

Imperial Landscapes of Colorado LLC has received 2.77 out of 5 stars based on 6 Customer Reviews and a BBB Rating of C.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.