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BBB Accredited Business since

Kaiser Permanente

Additional Locations

Phone: (303) 344-7934 4850 Hahns Peak Drive Suite 280, Loveland, CO 80538 View Additional Email Addresses http://www.kp.org


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kaiser Permanente meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kaiser Permanente include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kaiser Permanente
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 03, 2012 Business started: 09/06/1996 in CA Business started locally: 07/01/2012 Business incorporated 09/06/1996 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Colorado Medical Board
1560 Broadway Ste 1350, Denver CO 80202
http://www.dora.state.co.us/medical/
Phone Number: (303) 894-2430
Fax Number: (303) 894-2821
DORA_MedicalBoard@state.co.us

Colorado State Board of Pharmacy
1560 Broadway Ste 1310, Denver CO 80202
http://www.dora.state.co.us/pharmacy/
Phone Number: (303) 894-7800

Insurance Board- Colorado
1560 Broadway Ste 850, Denver CO 80202
www.dora.state.co.us/insurance
Phone Number: (303) 894-7499

Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202
http://www.colorado.gov/oed/industry-license/

Type of Entity

Charity/NonProfit

Business Management
Ms. Lori Call, Senior Manager/Community Relations Ms. Dawn Paepke, Community Relations Lead Mr. Jason Tacha, Executive Director of Operations Northern Colorado
Contact Information
Principal: Ms. Lori Call, Senior Manager/Community Relations
Principal: Ms. Dawn Paepke, Community Relations Lead
Customer Contact: Mr. Jason Tacha, Executive Director of Operations Northern Colorado
Business Category

General Health Medical Companies Medical Imaging Companies Hospitalization, Medical & Surgical Plans Health Insurance Companies Pharmacies Clinics Dietitians Health & Wellness Physicians & Surgeons - Medical-M.D. Physicians & Surgeons - Family Practice Physicians & Surgeons - Allergy Internal Medicine Offices Physicians & Surgeons - Weight Reduction Pediatricians

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.