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BBB Accredited Business since

All Phase Restoration

Additional Locations

Phone: (970) 686-6000 Fax: (970) 622-2057 View Additional Phone Numbers 7355 Greenridge Rd Ste C, Windsor, CO 80550 http://www.aprestoration.com


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Description

All Phase Restoration is a full service disaster restoration company specializing in water and sewage extraction, mold mitigation, smoke and fire remediation, reconstruction and carpet cleaning.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Phase Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All Phase Restoration include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

9 Customer Reviews on All Phase Restoration
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 9

Additional Information

BBB file opened: September 01, 2005 Business started: 02/01/2001 Business started locally: 02/01/2001 Business incorporated: 03/01/2003 in CO
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Mauck, Managing Partner Mr. Jeff Mauck, Managing Partner
Contact Information
Principal: Mr. Robert Mauck, Managing Partner
Business Category

Fire & Water Damage Restoration Water Damage Restoration Janitor Service Mold & Mildew Remediation Upholstery Rug Cleaners Upholstery & Carpet Cleaning Remodelers

Method(s) of Payment
Cash, check or credit card

Customer Review Rating plus BBB Rating Summary

All Phase Restoration has received 4.87 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.