4/16/2015 This company is top notch! I purchased a Desk Cycle from them almost a year ago. One of the pedals got stripped because apparently I used it while it came unscrewed and stripped it so it kept falling off. I took a chance and emailed the company and they offered to send me another (slightly used) unit at no charge. The response was quick and I am very impressed with their customer service. The product itself is amazing at well. Very sturdy and well-made. I will always recommend this product and this company to friends and family.
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Melissa G. on 4/16/2015 | Submit a Customer Review
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1/30/2014 I bought a desk cycle on Amazon. (An amazing product by the way!) I wasn't able to get one of the pedals on the pedal crank. They offered to send me a new unit or to reimburse me for my time and cost if I had a bike shop assemble it for me. Now that's customer service!
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Suzanne H. on 1/30/2014 | Submit a Customer Review
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Comments

Comment from the Business Thank You *******! This an unexpected pleasant surprise. The fact that you went out of your way to post this positive review is more of a testament to your character than it is to our customer service. Thanks you again, *****. by on 1/30/2014

Comment from the Business Thank You *******! This an unexpected pleasant surprise. The fact that you went out of your way to post this positive review is more of a testament to your character than it is to our customer service. Thanks you again, *****. by on 1/30/2014

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