This business is not BBB accredited.

Joel's Excavating

Phone: (970) 219-3260 3717 S Taft Hill Rd # N-10, Fort Collins, CO 80526 ! Joel's Excavating is Believed to Be Out of Business !


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Description

Landscape Installation, irrigation, concrete flatwork


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Joel's Excavating
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 14, 2013 Business started: 01/01/2004 in CO Business incorporated 04/16/2007 in CO
Type of Entity

Sole Proprietorship

Business Management
Mr. Evaristo Joel Moreno, President / Owner
Contact Information
Principal: Mr. Evaristo Joel Moreno, President / Owner
Business Category

Excavating Contractors Irrigation Systems - Install/Design Landscape Contractors Concrete Contractors

Service Area
Fort Collins area
Alternate Business Names
Joel's Excavation Moreno's Landscaping and Excavating
Out of Business

On July 28, 2015, the owner of this business indicated that he was no longer in business and had filed for bankruptcy.  BBB has been unable to independently verify this and the business owner has not responded to requests for verification.

Industry Tips
How to Give Concrete Contractors the Stamp of Approval How to Hire Landscape Pro Tips for Hiring a Lawn Irrigation Installation Contractor

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3717 S Taft Hill Rd # N-10

    Fort Collins, CO 80526 (970) 219-3260

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/28/2015 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: This was installed about a year ago. I contacted the company and let them know about issues with the quality. They assured me they would come out and fix it last fall. They never showed so I followed up with them again this spring and continued to say they would come resolve the issues. Promising dates and then pushing the dates back due to weather etc. They still have not come out to correct a bad mix of concrete they installed. It is crumbling and degrading. At least half of what was installed will have to be repaired (most likely replaces 100%)

Desired Settlement: I would just like what they promised and that is to come back and correct the defective concrete. Or if they feel they no longer would like to work with be I feel at least a 70% refund so I can hire someone else to remove the defective concrete and install replacement concrete.

Business Response: Tell us why here...this company has not been in business since 9/01/2014 and has filed bankruptcy since ... there fore all warranty are null sorry for any problems

Consumer Response: Complaint: ********

I am rejecting this response because:  if this company was indeed bankrupt then why did the owner continue to respond via email even this spring multiple times saying they would resolve the issue.   Provide BK paperwork to support the claim. 

Regards,

***** ****


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Joel's Excavating
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)