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BBB Accredited Business since

Changing Lives Foundation

Additional Locations

Phone: (303) 775-6493 1855 Gemini Ct., Loveland, CO 80537 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Changing Lives Foundation is a Colorado Charitable C-corp. which helps families and friends of someone struggling with alcoholism, addiction or substance abuse. We providing phone counseling and information for families struggling with addiction. Changing Lives Foundation also provides Chaplain services for the Boulder County Jail, Boulder, CO.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Changing Lives Foundation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Changing Lives Foundation include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Changing Lives Foundation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 02, 2012 Business started: 08/01/2007 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Licensed Professional Counselors Board
1560 Broadway Ste 1350, Denver CO 80202
Phone Number: (303) 894-7800

Type of Entity


Business Management
Ms. Judy Herzanek, Owner Mr. Joe Herzanek
Contact Information
Principal: Ms. Judy Herzanek, Owner
Business Category

Drug Abuse and Addiction - Info and Treatment Companies Family Services Training Video Suppliers

Products & Services

Changing Lives Foundation offers the following product(s): Audio Book: Why Don't They Just Quit?, Book: Why Don't They Just Quit? What families and friends need to know about addiction and recovery., DVDs: The 10 Toughest Questions Families and Friends Ask About Addiction and Recovery, Why Don't They Just Quit METH? Families need help too.

Method(s) of Payment
All major credit cards, check or cash.
Refund and Exchange Policy
Changing Lives Foundation will gladly refund the purchase price of any materials if not satisfied for any reason.
Service Area
United States and Canada
Products & Services

Addiction Recovery Books, CDs and DVDs, Chaplain Services, Workshops and speaking engagements, Blog, Private Facebook group for families

Additional Locations

  • 1543 Alpine Ave

    Berthoud, CO 80513

  • 1855 Gemini Ct.

    Loveland, CO 80537 (303) 775-6493


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.