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BBB Accredited Business since
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Changing Lives Foundation is a Colorado Charitable C-corp. which helps families and friends of someone struggling with alcoholism, addiction or substance abuse. We providing phone counseling and information for families struggling with addiction. Changing Lives Foundation also provides Chaplain services for the Boulder County Jail, Boulder, CO.
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A BBB Accredited Business since
BBB has determined that Changing Lives Foundation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Changing Lives Foundation include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Licensed Professional Counselors Board
1560 Broadway Ste 1350, Denver CO 80202
Phone Number: (303) 894-7800
Type of Entity
Business ManagementMs. Judy Herzanek, Owner Mr. Joe Herzanek
Drug Abuse and Addiction - Info and Treatment Companies Family Services Training Video Suppliers
Products & Services
Changing Lives Foundation offers the following product(s): Audio Book: Why Don't They Just Quit?, Book: Why Don't They Just Quit? What families and friends need to know about addiction and recovery., DVDs: The 10 Toughest Questions Families and Friends Ask About Addiction and Recovery, Why Don't They Just Quit METH? Families need help too.
Method(s) of PaymentAll major credit cards, check or cash.
Refund and Exchange PolicyChanging Lives Foundation will gladly refund the purchase price of any materials if not satisfied for any reason.
Service AreaUnited States and Canada
Products & Services
Addiction Recovery Books, CDs and DVDs, Chaplain Services, Workshops and speaking engagements, Blog, Private Facebook group for families
1855 Gemini Ct.
Loveland, CO 80537 (303) 775-6493 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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What government actions does BBB report on?
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BBB Reporting Policy
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Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.