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BBB Accredited Business since

Computer Superheroes, Inc.

Additional Locations

Phone: (720) 205-5250 Fax: (970) 532-3189 View Additional Phone Numbers 4450 Arapahoe Ave Ste 100, Boulder, CO 80303 http://www.computersuperheroes.com

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Description

Computer Superheroes, Inc offers IT service for small to mid-sized businesses.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Computer Superheroes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Computer Superheroes, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Computer Superheroes, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

top
BBB file opened: March 15, 2002 Business started: 09/01/2001 Business started locally: 09/01/2001 Business incorporated: 01/01/2002 in CO
Type of Entity

Corporation

Business Management
Mr. Jeff Lorenzen, President
Contact Information
Principal: Mr. Jeff Lorenzen, President
Business Category

Computer Network Companies Computer Installation Services Computer Repair Stores Computer System Consultants Computer Consultants

Refund and Exchange Policy
Refunds or exchanges of tangible goods within 15 days of delivery. Returned items must be in original sealed packaging for full refund. Open items are subject to a 15% restocking fee. We warrant that all services provided will be performed in a workmanlike manner in accordance with commercially reasonable standards of the local community. In regard to software, parts and/or components installed on your behalf, we warrant the installation services, however we assign to you the manufactures warranties on the equipment and software themselves. You shall be responsible for registering said product(s), and maintaining its warranty in force.
Service Area
Denver Metro, Northern Colorado, Southern Wyoming
Alternate Business Names
OneTech Computer Consulting, Inc.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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