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Northern Colorado and Wyoming
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BBB Accredited Business since

Bank of Colorado

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Phone: (970) 206-1160 1609 E Harmony Rd, Fort Collins, CO 80525 http://www.bankofcolorado.com

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bank of Colorado meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Bank of Colorado include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bank of Colorado
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: June 30, 2003 Business started: 01/01/1910 Business started locally: 01/01/1910 Business incorporated: 01/01/1910 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Banking- Colorado
1560 Broadway Ste 1175, Denver CO 80202
http://www.dora.state.co.us/banking/index.htm
Phone Number: (303) 894-7575

Type of Entity

Corporation

Business Management
Mr. Cody Fullmer, Branch President - Fort Collins Mr. Christian Bordewick, Branch President Mr. Mike Cook, Branch President - Brush Ms. Alisa Corey, Branch President Mr. Bill Deter, Branch President - Basalt Ms. Julia Doerksen, Branch Manager Mr. John Dowling, Branch Manager Mr. Bob Eggleston, Branch Manager Mr. Collyn Florendo, Branch Manager - Colorado Springs Mr. Jeff Franklin, Branch President Mr. Rob Harding, Branch President Mr. Randy Hoffman, Branch Manager Mr. Rick Kreigh, Branch President Mr. Gary Krumm, Branch Manager Ms. Kaycee Lytle, Branch Manager Ms. Kelsey McCarthy, Branch Manager Mr. Steve Meier, Branch President Mr. Lonny Oschner, Branch President Mr. Tom Prenger, Branch President - Windsor Ms. Cindy Sampson, Branch Manager Mr. Brad Sishc, Branch President Mr. Don Tomoi, Branch President
Contact Information
Principal: Mr. Cody Fullmer, Branch President - Fort Collins
Business Category

Banks Loans Real Estate Loan Companies

Additional Information

This business is now called Bank of Colorado.


Additional Locations

  • 100 East Platte Avenue

    Fort Morgan, CO 80701 (970) 867-9497

  • 1041 Main St

    Windsor, CO 80550 (970) 686-7631

  • 1102 East Lincoln Ave

    Fort Collins, CO 80524 (970) 223-8200

  • 111 S Rollie Ave  PO Box 228

    Fort Lupton, CO 80621 (303) 857-3400

  • 1200 Railroad Ave

    Rifle, CO 81650 (970) 625-1266

  • 131 W Main St

    Sterling, CO 80751 (970) 522-3333

  • 133 N Interocean Ave

    Holyoke, CO 80734 (970) 854-2291

  • 1501 S Greeley Hwy

    Cheyenne, WY 82003 (307) 637-3552

  • 1609 E Harmony Rd

    Fort Collins, CO 80525 (970) 206-1160

  • 1888 W Eisenhower Blvd

    Loveland, CO 80537 (970) 669-1355

  • 190 Main Ave

    Akron, CO 80720 (970) 345-2273

  • 250 W Victory Way

    Craig, CO 81625 (970) 824-8421

  • THIS LOCATION IS NOT BBB ACCREDITED

    2903 Patterson Road

    Grand Junction, CO 81502

  • 301 Clayton St  PO Box 525

    Brush, CO 80723 (970) 842-2844

  • 3459 W 20th St

    Greeley, CO 80634 (970) 378-1800

  • 3518 Dell Range Boulevard

    Cheyenne, WY 82009 (307) 637-7244

  • 4848 Thompson Pkwy Ste 100

    Johnstown, CO 80534 (970) 663-7600

  • 533 Big Thompson Ave

    Estes Park, CO 80517 (970) 586-8185

  • 55 S Elm Avenue

    Eaton, CO 80615 (970) 454-1800

  • 605 4th St

    Fort Lupton, CO 80621 (303) 857-3400

  • 655 E Valley Rd

    Basalt, CO 81621 (970) 704-1144

  • 901 Grand Ave  PO Box 520

    Glenwood Springs, CO 81601 (970) 945-7422

  • THIS LOCATION IS NOT BBB ACCREDITED

    421 N Tejon St

    Colorado Springs, CO 80903 (719) 227-0100

  • THIS LOCATION IS NOT BBB ACCREDITED

    4328 Edison Ave

    Colorado Springs, CO 80915

  • THIS LOCATION IS NOT BBB ACCREDITED

    1199 Main Ave

    Durango, CO 81301 (970) 247-5151

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Drawer N

    Durango, CO 81302

  • THIS LOCATION IS NOT BBB ACCREDITED

    200 Grand AvePO Box 968

    Grand Junction, CO 81502

  • THIS LOCATION IS NOT BBB ACCREDITED

    205 Country Center Dr

    Pagosa Springs, CO 81147 (970) 731-4166

  • THIS LOCATION IS NOT BBB ACCREDITED

    300 Union Blvd Ste 100

    Lakewood, CO 80228 (303) 989-8600

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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Complaint Detail(s)

9/20/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I have a pre-arranged EFT through this bank for a health insurance premium. I cancelled the insurance company and cancelled the policy over a month ago, but the insurance company has continued to withdraw funds via EFT without my permission. I contacted the bank by telephone yesterday to ask them to block this company from any more withdrawals, and they failed to honor my telephone request as is REQUIRED by federal law and as per their own written policy that I received when I opened the account, subject to confirmation by mail within 14 days. They also indicated that I must come personally to the bank and pay a fee of $28 to have this illegal withdrawal of my funds stopped. I do not believe federal law allows them to require payment from me under these circumstances.

Desired Settlement: I want this third party (******* ****** ****** *********) permanently blocked from making any further EFT withdrawals from my account. I do not want my account charged for this service.

Business Response: As far as the complaint all EFT’s through banks are authorized by the customer with the company that they are doing business with so it is not our responsibility to cancel premiums on behalf of our customers.  We can stop certain EFT’s with a stop pay but that process does not put a permanent stop and at anytime in the future the company can continue to put their EFT’s through based on their agreement with the customer. 

Consumer Response: Complaint: *******

I am rejecting this response because it is absurd. First, I contacted the insurance company and cancelled the policy, OBVIOUSLY, over a month before the most recent, UNAUTHORIZED withdrawal. I put my money in your bank with the expectation that you will protect it. You honestly expect me to believe that you cannot prevent this company from taking money out of my account in the future???? If that is the case, I need to find a new bank!

Regards,

******** *****