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BBB Accredited Business since
Phone: (970) 667-2435 Fax: (970) 667-7422 3800 N Garfield Ave, Loveland, CO 80538
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Specializing in auto repair, electrical service and air conditioning service and repair.
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A BBB Accredited Business since
BBB has determined that Tony's Automotive & Tires Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Tony's Automotive & Tires Inc include:
- Length of time business has been operating
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202
Type of Entity
Business ManagementMr. Tony Trimarco, President
Auto Repair Auto Repairing - Foreign Brake Service Engine Repair Rebuilding Companies Wheel Alignment, Frame & Axle Service - Auto Auto Services Tire Dealers Auto Air Conditioning Car Alternator and Generator Repair Stations Auto Diagnostic Service Auto Electric Service
Service AreaLoveland and surrounding cities and areas.
Industry TipsAuto Repair & Service
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
3800 N Garfield Ave
Loveland, CO 80538 (970) 667-2435 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: Tony's Automotive services my PU for a transmission leak and after 5700 miles it was leaking again. On 5/11/16 I took it back for them to fix again. Also to service oil change etc. After a $600.31 bill they said all was fine and ready to go. on Jun 9th,2016 I was pulling my camper, and the transmission started slipping and RPMs rapping between 2k -3k. I had it hauled back to them. On June 13, I picked up the truck and they said it was driving fine, shifting fine and they found nothing wrong. THEY LIED. I drove it then 25 miles and overdrive did not work light kept blinking and it would not shift out of 2nd gear. I do not trust their ethics. I do like being lied to. When I picked it up the widow was half down, and doors unlocked. This shows no respect for me or my belongings inside.
Desired Settlement: I have spent $1052.31 in total and will not trust them to touch my truck again. I want a partial refund back for the anguish and my extra cost by having trouble on the road. Extra cost was $250 towing,+ $53 extra night camping, plus $77 storage at campsite. TOTAL $380.
I want Ton'y automotive to refund a total of $ 491.00
Because their information regarding their service and verbally stating that my PU truck was road worthy I was mislead.
Because I trusted them I went on vacation. The issue I ask them to address was my transmission. I had taken it to them 5700 miles prior and it was leaking again.
My transmission started slipping and left me stranded. I called them and the only response is they would have to have it at their shop to take a look.
I spent $250 to all my camper to its destination. I spent $87 dollars on a rental car. I spent $100 to get my pu hauled back to their shop. and $54 on extra night stay before I could get home.
This total is the Extra money spent because they did not address the transmission and only fixed some other thing. (1e Front axial U joint, and steering clamp ). After picking up my PU and them stating they drove it and it shifts fine I drove it to my son in-law in second gear only, Engine RPM at 2-3K. He drove it to the shop to look at after work and could not drive it back because of transmission failure. I am in the process of getting it rebuilt from someone I can trust.
We received the vehicle on a trailer from Sharon's son in law when the vehicle was left to us it was in 4x4 low which on highway speeds towing a camper would put a tremendous stain on the transmission and in turn would cause it to overheat and blow fluid out the fill tube which is what had happened in this case we added transmission fluid and drove it on several different days prior to ****** picking vehicle up and never had another issue with shifting or over drive issues. We are not responsible for any extra expenses ****** incurred due to transmission fault we repaired a seal that was causing fluid to leak that wasn't part of this issue the transmission was not leaking and isn't that cause of the issue she is having so this is no reason for a refund in the complaint.
The vehicle was road tested on several occasions and the key worked when we had it we moved it from where *******'s son in law parked it. We inspected the vehicle and there was not a drop of transmission fluid under the vehicle we replaced seals on the transmission. We road tested the vehicle after inspection and it run fine for us unknown what happened after it was taken from our lot but we have not caused any of the damage to the vehicle to cause us to rebuild that transmission or pay for expenses when the issue was not something we touched.
Better Business Bureau:
|3/22/2016||Problems with Product/Service|
|9/1/2015||Problems with Product/Service | Complaint Details Unavailable|
Customer Reviews Summary