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This business is not BBB accredited.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Dale's Mobil One Lube Express include:
- Length of time business has taken to respond to complaint(s)
Factors that raised the rating for Dale's Mobil One Lube Express include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202
Type of Entity
Limited Liability Company (LLC)
Business ManagementDale Ainsworth, Owner
Auto Repair Auto Repairing - Foreign Brake Service Engine Repair Rebuilding Companies Car Lubrication Shops Transmissions - Automobile Truck Repair Shops Auto Services Battery Supplies Wheel Align, Frame & Axle Service Equipment & Supplies Clutch Suppliers Shock Absorber Suppliers Auto Air Conditioning Car Alternator and Generator Repair Stations Auto Diagnostic Service Auto Electric Service
Alternate Business NamesAinsworth Automotive Group LLC
Industry TipsAuto Repair & Service
THIS LOCATION IS NOT BBB ACCREDITED
3216 N Garfield Ave
Loveland, CO 80538 (970) 635-0200 Directions
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Additional Web Addresses
Additional Email Addresses
- - eQuote
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Took my truck in for repairs, got charged 650.00 and it was never repaired correctly. Took it back about 5 times and it got worse. They could not diagnose problem correctly and never fixed it. Now they ...DALE..will not return phone calls and hides when I drive up. I am disabled and he took advantage of me.
Desired Settlement: I would like my money back in cash
Service Airbag light on
We do not offer Diagnostic services for these systems, so we recommended replacing the knock sensors and the wiring harness, as there is an updated harness that ** had designed for the knock sensor circuit. The B0092 is for the body control module, which we do not have the ability to replace, or service, as it requires reprogramming. I do not recall for sure, but in cases like that we normally recommend ****** ***, or the ** dealer. No diagnosis was performed or charged for.
Better Business Bureau:
I have changed my name back to my maiden name...***** *******