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Find a Location

BG Automotive has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BG Automotive

      1322 Webster Ave Fort Collins, CO 80524-2756

    • BG Automotive

      100 Riverside Ave Fort Collins, CO 80524-3241

    • BG Automotive

      3216 N. Garfield Ave. Loveland, CO 80538

    Business ProfileforBG Automotive

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    NAPA auto care center, ASE certified, auto repair, oil change, alignment, auto AC, diagnostics, emissions repair

    Business Details

    This is a multi-location business.

    Find a Location

    BG Automotive has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BG Automotive

        1322 Webster Ave Fort Collins, CO 80524-2756

      • BG Automotive

        100 Riverside Ave Fort Collins, CO 80524-3241

      • BG Automotive

        3216 N. Garfield Ave. Loveland, CO 80538

      Location of This Business
      1322 Webster Ave, Fort Collins, CO 80524-2756
      BBB File Opened:
      9/22/2010
      Years in Business:
      17
      Business Started:
      1/1/2007
      Business Started Locally:
      1/1/2007
      Business Incorporated:
      2/16/2007
      Type of Entity:
      Corporation
      Business Management
      • Mr. Bryan Gossel, Owner
      • Mr. Philip Christensen, Manager
      Contact Information

      Principal

      • Mr. Bryan Gossel, Owner
      • Mr. Philip Christensen, Manager

      Customer Contact

      • Mr. Philip Christensen, Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/28/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      9/27/23 I spoke with this shop about a repair on my vehicle. A diagnosis and plan was made in this conversation. I informed them that I’d be paying to tow my vehicle to them to which they said “great, we’ll look out for you”. After the vehicle was off the tow truck and I was giving them my keys, I was told that I would have to pay $195 diagnostic fee. I was shocked and dismayed to learn of this after the initial phone conversation as I was not informed of this fee even though they knew I was investing my time and money to arrange a tow etc… the manager, Brandon, was very unhelpful in follow up calls, refused to provide me the owners name, as well as refused to oblige me in verifying ASE certifications to which the ship claims to be.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Don L

      1 star

      04/01/2024

      One of the things they did was a carbon cleaning service. Little did they know -- that was a major mistake on a ******* It caused all of the car's safety features to be turned off -- and triggered 8 warning lights on the dash. They told me that "should" go away after driving the car for 500 miles. So I drove without the safety features over 500 miles. **** that same period I took it back to them a good number of times so they could TRY to "reset" things - but no luck.They eventually, after 3 mos., said their diagnostic equipment was now showing a code that meant that they had ruined the catalytic converter -- and that I should take the car to a ****** dealer. Proof that they were IN OVER THEIR HEADS. Again -- more $$$ out of my pocket!Another thing they did was to replace the front & rear suspension strut assembly. One of the back struts started making noise after about 2 weeks. I took it back to them about 5 times because they could not find what was causing the noise. They test drove it about 5 or 6 times before they discovered it was the right rear strut. They replaced it and said the part was defective. But before they found the cause, they recommended replacing all of the sway bar links. That didn't work, but, another $460 out of my pocket! While they were on one of their test drives they picked up a nail in the left front tire. The guy who was the last one to test drive and he told me he heard a strange noise from the tire and was going to ask the technician to look at it next time. I needed to go to ******* the next day and I asked him if it was safe to drive. He said "yes, it was safe to drive". About halfway to ******* the nail flew out of the tire. The air was now leaking quickly. I was driving around 60 mph - lucky that it didn't cause a crash. A few minutes later, I miraculously spotted a tire place and pulled in. By that time the tire was almost totally off the rim! It could not be fixed. Sooooo...another $180 out of my pocket for a new tire.

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