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BBB Accredited Business since
One with Him Enterprises Inc
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A BBB Accredited Business since
BBB has determined that One with Him Enterprises Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for One with Him Enterprises Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Revenue Auto Division-CO
140 W 6th Ave Rm 109, Denver CO 80204
Phone Number: (303) 205-5696
Type of Entity
Business ManagementMr. Greg Miller, President Mr. Brandon Miller, Sales Manager
Used Car Dealerships
Alternate Business NamesOne With Him Auto Sales
Industry TipsResearch Key in Buying New Vehicle
207 8th Ave
Greeley, CO 80631 (970) 515-8035 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (970) 302-2555(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Bought a vehicle from this business. Had it 2 days when the check engine light came on. Owner stated that it will only be emission issue. Had the truck for 2 months when it just stopped running. The owner stated that he would fix it. Put in the shop and he had it for 4 days. Called stated it was fixed. Picked it up and 4 hours later it broke down again. Same thing. He then had it for 6 days and called and stated it was fixed. picked it up and we had for less then 24 hours and it broke down again. same issue.
Desired Settlement: Would like the dealership to either give us another vehicle that runs or to give us a full refund. Our down papment included.
Business Response: The **** ***** *** *** test driven by the customers and was determined by them that this was exactly what they were looking for. they needed a vehicle that could tow a camper. the vehicle was clearly sold "AS IS" and we have the documentation of them acknowledging that they are purchasing the vehicle that way. This of course means any and all repairs after the vehicle has come into their possession will be their responsibility. After 2 months we received a call from the customers stating the vehicle had quit on them in the Ft Collins area. We promptly sent a worker to tow the vehicle in. When our worker arrived at the location where the truck was to have been, it was no longer there. We contacted them and they said that they had gotten the vehicle started and it was at a new location. When our worker arrived he was treated an extremely disrespectful manner. He brought the truck back to the shop and it was determined their was a fuel issue causing the problems. We replaced a fuel injector and the vehicle started and was driven approximently 10 miles. We called the customer that the vehicle was repaired but they would have to come up with their past due payment before they could pick up the truck. they were 2 weeks past due. They said they would have to try to borrow the money. They came up with the past due payment and we released the truck to them without any of the repairs or the cost of the tow being paid for. They drove the truck around 25 miles and called us that the truck had stopped again. we sent our worker out to get the truck and brought it to the shop and then we were able to start it and drove it. I drove it home that night and it was running fine and when I drove it back to the shop it died on me. The customers came by the shop with a borrowed truck that they said they had to return and I said that I could get them a loaner vehicle until we determined what exactly was happening to the truck. It was also an option that I could sell them a different vehicle. They took the loaner for a test drive and determined that would work for them, They then asked me if they could siphon the gas out our their truck to put into the loaner truck since they had no money. I said fine and gave them the siphon equipment. Next thing he calls me over yelling at me that somebody stole his full tank of gas and had to have been joy riding in their vehicle. I assured him I was the only one in the truck and that after it died on me it had been parked there the entire time. He "went off" on me yelling that they had no money and now all their gas was gone. I tried to calm him down , told his wife to get him under control. He tried to stop me from walking away as I told him I was not talking to him until he calmed down. We had other customers on the lot and he began yelling and screaming and I went into the office and called the police because he had gone into a rage because he thought his gas was gone. (As it turned out he had mistakenly not let the gauge have time to read accuratley and the gas was there all along) The police showed up and talked to them and came to me and said this was a civil matter but I could have him leave the property and file a complaint if I chose. I told the police I just wanted my keys back for the loaner that I was graciously giving them and that I was certainly not going to reward someone for acting as they had acted. I got the keys to the loaner back and they went on their way. We were able to get their vehicle back into the shop and we found out that the trucks computer was going into default mode when and the fuel pump would actually start pumping backwards. this was a very technical problem that was not easily diagnosed and that is why we could test drive the vehicle and all was fine, and the customers were able to go 25 miles and all was fine. They came and picked up the truck at NO COST TO THEM, They took it and said they would know within a day whether it was fixed or not and that they would drive it over the weekend and if it did not cause any problems they would contact the BBB and retract their complaint. It has been 2 weeks since they picked up the truck and I have been trying to make contact with them but no response. I have spoken to a brother who says that they are driving the truck and it is running great and he would pass the message for them to call me. That was 5 days ago, no response. The brother said that she has gotten a job and is using the truck everyday to get to work. They are now past due on their payments and it looks like the truck will likely be repossessed. THEY HAVE NOT PAID A DIME FOR THE REPAIRS NOR ARE THEY CURRENT ON THEIR PAYMENTS. They caused much disruption at our business--other customers were both scared at the outrage and in shock. The fact that I was trying to work with them after being so rude to my worker and rude to me would have to say enough.
Business Response: We could go back and forth on what the truth of the matter is. That would not help anyone or resolve anything. The current facts are that you have your vehicle back and it has been in good running condition for two weeks now. We can not force you to withdraw your complaint as you promised you would and even mentioned in your letter to the BBB. You were not required to pay any out of pocket expenses, which we believe is more than generous. What would your request be at this time? We are sorry that you feel you have been mistreated but we believe our track record and standing with the BBB shows that for our customers we go above and beyond what a normal automobile dealership would go. The current options would be for you to cure the current default on your loan and you would be allowed to keep the vehicle. If you choose to, you may voluntarily surrender the vehicle. If this was done there would be no repossession fee added to the account balance. In regards to any money given back, we do not consider this an option. We have chosen to go above and beyond the contract which clearly states "As Is No Warranty" and fix these issues. In your former letter you stated "The only way I am going to drop the complaint is for (The owner) to come back on here and tell the truth of the events" This seems to indicate that your matter is resolved but you are leveraging the ability to not to drop the complaint unless we agree with your version of the events. We maintain everything in our initial response is the truth.