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BBB Accredited Business since
Affordable Auto Body & Paint LLC
Phone: (970) 667-4243 3507 N Garfield Ave, Loveland, CO 80538
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This business specializes in paint jobs and auto body, also doing customized body and paint work.
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A BBB Accredited Business since
BBB has determined that Affordable Auto Body & Paint LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Affordable Auto Body & Paint LLC include:
- Length of time business has been operating
Factors that raised the rating for Affordable Auto Body & Paint LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Occupational/Industry License Database Colorado
1560 Broadway Ste 1350, Denver CO 80202
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jim Newton, Owner Mr. Harold Swan, Manager
Auto Body Repair & Painting Auto Accessories Auto Detailing Automobile Reconditioned Detailing Auto Electric Service Auto Repair & Service Auto Repair & Service - Airbags Auto Restoration Auto Headlight Restoration Auto Repair - Vintage Auto Repair - Suspension Auto Repair - Steering & Suspension Consultants - Auto Repair Engine Repair Rebuilding Companies Wheel Alignment, Frame & Axle Service - Auto Auto Repair - Windshield, Glass Shops Auto Services Auto Bumpers, Guards & Grilles Antiques - Repair & Restore
Products & Services
classic vintage cars, cheaper paint jobs
Industry TipsAuto Repair & Service
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
3507 N Garfield Ave
Loveland, CO 80538 (970) 667-4243 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I took my 1965 Chevy P.U. to affordable auto body and paint on Feb.22.2014 along with a deposit of $2700.00.to have repairs made as a result of an accident that happened in January.Two months later after many stories of why it was going so slow(can't find parts,no time to get parts,your car is next, etc.,etc.)I told ****** that I was very frustrated with the lack of progress.(I even took the time to find them a parts truck and arrange for it to be delivered to them!)****** informed me that he had other vehicles that had to be done and that mine was a $10,000.00 restoration(****** bid this job at$5272.00 knowing fully that I did'nt want reproduction parts) He then told me that he would refund my money and that I could take the truck back. A few days later I took him up on his offer and informed him that I had made arrangements to have the truck picked up and we could settle up.He seemed surprised at this.They did manage to do a little work on the truck a few days before I picked it up.(Took off fender, removed door,& sand some of passenger side of pick up)He informed me that I owed him for 8 hrs. of work done on truck. I told him that I did'nt see 8hrs. of work! instead of getting into an argument over this at the time, I paid him the $400 he wanted. After showing the truck to a couple of other auto body men,they confirmed that there was no way that they did $400 worth of work! In short please read any reviews or complaints against a company before making a bad decision like I did! And ******,once you start lying,it's hard to stop!
Desired Settlement: I would like a refund of $250.00 that I feel I overpaid for what little work was done.
Business Response: **** ****** brought his 1965 Chevrolet pickup truck to my business for repair and paint work. When **** left his vehicle he told me that he did not want any after market parts put on his vehicle. I spent several hours calling for original parts and also spent time driving to look for parts. **** called me and said that he had found a parts truck for sale at which time I wrote a check for the used pickup and paid $120.00 to have the vehicle towed to my shop. A week later **** showed up at my shop and after seeing his vehicle was not finished **** began yelling about his truck not being done and I tried to explain to **** that other job orders were ahead of his vehicle but he did not want to hear that. **** wanted to take his vehicle somewhere else and I refunded his deposit of $ 1700.00 and charged him $400.00 for the tow and the work I had already started on his vehicle and also the time it took to call and travel to look for used parts which I think is more than fare.
Problems with Product/Service
Read Complaint Details
Complaint: I took my car to Affordable Auto Body & Paint LLC about a year ago to get a new paint job, and windows tinted. ******, the owner assured me that he would take care of my car, because he knew it was my baby, (and it was brand new). He had a sign up advertising that the paint job would cost me 699.00. He ended up charging me 1250.00. When I got my car back, I noticed that there were several dents in it. ( One in each front door, and one on the roof. About a month later, I noticed that some of the paint started chipping off, revealing the yellow color that it had been previously painted. He did not paint the inside of the door jams, or around the windows/hood/fenders. I immediately told him about my concern. He then told me he would fix this issue by painting over the yellow spots, as a touch up. Here I am a year later, there is black paint chipping to expose the yellow paint underneath. My brand new car is rusting in the front/underneath the fender. I will never go here again. The owner ****** lied to my face several times saying he did everything he was supposed to. If I were a guy, I bet he would have never taken advantage of me like this.
Desired Settlement: I want my car sanded down, primed, painted, and sealed like he promised me.
Business Response: ******** is a ex girlfriend of mine and I did do some paint work on her vehicle which she still owes me $600.00 for. ******** was never promised a complete paint job for $699.00. She has called me about some problems with the paint on her vehicle and was told to bring the vehicle back so I could look at the vehicle and never has returned with her vehicle.
Better Business Bureau: