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BBB Accredited Business since
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Custom electronics design, installation and service company for home and auto. Audio visual, home theaters, light control and networking. Aspen TV installation and service. Customer Service Guaranteed.
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A BBB Accredited Business since
BBB has determined that Xen Technology Group LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Xen Technology Group LLC include:
- Length of time business has been operating
Factors that raised the rating for Xen Technology Group LLC include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Eric Miller, Partner
Audio-Visual Consultants Audio Visual Equipment Leasers Audio-Visual Equipment - Service & Repair Audio Visual Production Services Consultants - Telecommunication Computer Cable Installers Computer Network Companies Computer Installation Services Energy Management and Conservation Construction Companies Security Control Equipment & System Monitors Security Cameras Security System Consultants Telephone System Technicians Telecommunication Repair Services Theater Equipment Suppliers Home Electronics Home Electronics - Designers Network Security Companies Satellite Equipment Suppliers Automation System Dealers Lighting Equipment Suppliers Projection Equipment Suppliers IT Services Computer Consultants Media Consultants Digital Media Home Automation Companies Lighting Consultants Cable TV, Internet and Telephone Installation Companies Cable Networking Network Cabling Installation Audio Visual Equipment Dealers Audio-visual Equipment Part Suppliers Home Theater Equipment Providers Sound System Equipment Suppliers Telephone System Equipment Dealers Telecommunication Design Telephone Equipment Suppliers
Service AreaAspen, Basalt, Carbondale, Glenwood Springs.
5405 County Road 154
Glenwood Springs, CO 81601 Directions
PO Box 1995
Basalt, CO 81621 (970) 510-0064
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Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.