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BBB Accredited Business since

Estes Park Shuttle

Phone: (970) 586-5151 Fax: (970) 586-5174 Please Call or Email, Estes Park, CO 80517 http://estesparkshuttle.com


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Description

This shuttle provides service between Estes Park and Denver International Airport. They also offer charter service form Estes Park to points in Colorado, sightseeing tours in Rocky Mountain National Park and wedding shuttles.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Estes Park Shuttle meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Estes Park Shuttle include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Estes Park Shuttle
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 26, 2005 Business started: 01/01/1985 Business started locally: 01/01/1985 Business incorporated: 10/26/2010 in CO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DORA - Colorado Public Utility Commission
1560 Broadway Ste 250, Denver CO 80202
http://www.dora.state.co.us/
Phone Number: 303.894.2904
Fax Number: 303.894.2065
cliff.hinson@state.co.us

Type of Entity

Corporation

Business Management
Ms. Sandy Rounds, Owner/ Sec-Treas Mr. Gregg Rounds, Owner
Contact Information
Principal: Ms. Sandy Rounds, Owner/ Sec-Treas
Business Category

Airport Transportation Shuttle Bus Transportation Companies Guide Services

Refund and Exchange Policy
With advance notice of cancellation, refund less $5 service charge. Last minutes, offer credit for future reservation.
Service Area
Estes Park, Rocky Mountain National Park, Larimer CO
Alternate Business Names
Estes Valley Transport Inc
Products & Services

Estes Park, Airport shuttle, sightseeing tours, chartered transportation, RMNP tours, wedding transportation

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.