BBB Business Review
BBB Accredited Business since
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This company manufactures aluminum clad/wood windows and patio doors in a variety of styles and types for both new construction and replacement applications.
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A BBB Accredited Business since
BBB has determined that HWD Acquisition, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for HWD Acquisition, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 11 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Dominic Truniger, President Mr. Stuart Brown, VP Customer Relations Mr. Michael C. Czerniak, Customer Service Manager Mr. Michael Hamilton, Vice President-Finance
Windows Manufacturers & Producers Wood Window and Door Manufacturing (NAICS: 321911)
Products & Services
HWD Acquisition, Inc. sells the following brand(s): Hurd Windows
HWD Acquisition, Inc. offers the following product(s): Superseal Vinyl Windows
Method(s) of PaymentSales are through Hurd and Superseal dealers
Refund and Exchange PolicyProducts are all made to order and not returnable
Alternate Business NamesHurd Windows and Doors
On December 12, 2008, Hurd Windows and Doors, Inc was acquired by Longroad Asset Management LLC of Connecticut. HWD Acquisition, LLC is a division of Longroad Asset Management, LLC. Pursuant to the terms of the acquistion, HWD Acquisition Inc did not agreee to assume Hurd Windows and Door's Inc obligations as it relates to Hurd Windows and Doors, Inc limited warranties. However, HWD Acquisition Inc has agreed to service certain Hurd Windows & Doors products purchased after January 1, 2007. For a complete list of serviceable products, please visit the company's website.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview