Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

The Knock Shoppe

Phone: (608) 296-2300 View Additional Phone Numbers W4743 10th Rd, Westfield, WI 53964 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company manufactures wedding cake display systems for rental and purchase. The business also offers wedding, birthday, and all-occasion cakes for Wisconsin residents only.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Knock Shoppe meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Knock Shoppe include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Knock Shoppe
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 21, 2003 Business started: 06/30/1990 in WI Business started locally: 06/30/1990
Type of Entity

Sole Proprietorship

Business Management
Mrs. Joanne J. Knoch, Co-owner Mr. John Knoch, Co-owner
Contact Information
Principal: Mrs. Joanne J. Knoch, Co-owner
Business Category

Wedding Supplies & Services Bridal Supplies - Wholesale & Manufacturing Lighting Systems & Equipment Bakers Supplies Caterer Equipment & Supplies Bakers - Retail Cake Decorating Equipment & Supplies Caterers Retail Bakeries (NAICS: 311811)

Products & Services

The Knock Shoppe sells the following brand(s): Wedding Cakes Kissed with Light

Service Area
Worldwide shipping for purchase of illuminated cake displays; rentals within continental United States.
Alternate Business Names
The Knock Shoppe's Country Cakes & Catering
Industry Tips
Planning Your Wedding

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.