BBB Accredited Business since
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This company offers basement waterproofing, structural repairs, finishing, concrete lifting, and crawl spaces.
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A BBB Accredited Business since
BBB has determined that Sure-Dry Basement Systems, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sure-Dry Basement Systems, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||27|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644
Federal Motor Carrier Safety Administration
400 Seventh Street, SW, Washington DC 20590
Type of Entity
Business ManagementMr. Douglas M. Newhouse, President Mr. Andy DeGroot, Systems and Quality Manager
Waterproofing Contractors Foundation Repair & House Leveling Foundation Contractors Basement - Finishing Other Services to Buildings and Dwellings (NAICS: 561790)
Products & Services
Sure-Dry Basement Systems, Inc. sells the following brand(s): Basement Systems, Foundation Supportworks, Santa-Fe
Method(s) of PaymentCredit card (VISA, MasterCard, Discover), cash, check, financing available
Industry TipsContractor Certification (Dwelling) Home Improvements
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview