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BBB Business Review

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Description

This company offers foundation and basement waterproofing contracting including excavation, rebuilding and repair, installation and servicing of air exchanging units and replacement of basement steel structural beams.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Everdry Waterproofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Everdry Waterproofing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

68 Customer Reviews on Everdry Waterproofing
Customer Experience Total Customer Reviews
Positive Experience 62
Neutral Experience 4
Negative Experience 2
Total Customer Reviews 68

Additional Information

BBB file opened: May 01, 1989 Business started: 02/01/1989 in WI Business started locally: 02/01/1989 Business incorporated 02/27/1989 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov
Phone Number: (608) 261-8467
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. William Eyers, Owner Mr. Tony Mauhar, Production Manager
Contact Information
Principal: Mr. William Eyers, Owner
Customer Contact: Mr. Matthew Flynn, General Manager
Business Category

Waterproofing Contractors Excavating Contractors Home Improvements Construction & Remodeling Services Residential Remodelers (NAICS: 236118)

Method(s) of Payment
Credit Card, Cash, Check, and offer financing
 
 
Alternate Business Names
Wisconsin State Home Services, Inc.
Additional Information

According to information supplied by the company, Everdry Waterproofing is a licensed franchise of Everdry Marketing & Management Inc. of Macedonia, Ohio.

Industry Tips
Contractor Certification (Dwelling) Home Improvements

Customer Review Rating plus BBB Rating Summary

Everdry Waterproofing has received 4.92 out of 5 stars based on 68 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.