BBB Business Review
This Business is not BBB accredited
Phone: (866) 219-6371 Fax: (920) 967-8010 355 Byrd Ave, Neenah, WI 54956 View Additional Email Addresses
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This company offers health beverages.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Supple LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 33 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||33|
Additional Complaint Information
BBB has a pattern of complaints on file where consumers allege they were unaware that they would be auto-billed and shipped products until cancelled.
Consumers should be aware that the auto ship program will show up on their bill next to the product purchased and must be cancelled by phone, 14 days prior your next scheduled delivery date. The company will not refund on auto ships fees.
Consumers should also be aware that the 30 day money back guarantee will be refunded, minus processing and handling charges if cancelled within the first 30 days. Guarantees will not be refunded if calling after the initial 30 days.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Peter Apatow, Owner
Vitamins & Food Supplements