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BBB Business Review

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BBB Accredited Business since

Natural Healthy Concepts

Phone: (920) 968-2360 Fax: (920) 968-0028 View Additional Phone Numbers 310 N Westhill Blvd, Appleton, WI 54914

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company states that they offer nutrition supplements, vitamins, herbs, homeopathic remedies, sports nutrition, as well as hair/skin care products, household products and pet supplements.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Natural Healthy Concepts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

15 Customer Reviews on Natural Healthy Concepts
Customer Experience Total Customer Reviews
Positive Experience 14
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 15

Additional Information

BBB file opened: January 03, 2008 Business started: 07/01/2005 in WI Business started locally: 07/01/2005 Business incorporated 07/01/2005 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Theresa Groskopp, President Mr. Jason Curtis, Director of Customer care
Contact Information
Customer Contact: Mr. Jason Curtis, Director of Customer care
Principal: Ms. Theresa Groskopp, President
Business Category

Vitamins & Food Supplements Nutritionists Internet Shopping Cosmetic Sales by Internet Health & Diet Products - Retail Food (Health) Supplement Stores (NAICS: 446191)

Products & Services

Natural Healthy Concepts sells the following brand(s): Acure Organics, Barleans, Biofreeze, Body Ecology, Carlson, Douglas Laboratories, Dr. Mercola, Enzymatic Therapy, Flora, Gaia Herbs, Garden of Life, Healthforce Nutritionals, Over 300 Retail & Professional Brands including:

Method(s) of Payment
American Express, Discover, Mastercard, Visa, Paypal
Refund and Exchange Policy
You will receive a full refund for unopened items in the original form of payment less any applicable discounts, shipping fees, and handling fees.  Sorry, we are unable to accept returns after 45 days.
Alternate Business Names
Martha Jane Co. LLC

Customer Review Rating plus BBB Rating Summary

Natural Healthy Concepts has received 4.96 out of 5 stars based on 15 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.