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BBB Accredited Business since

T.H.A.D. LLC

Phone: (262) 628-3100 Fax: (262) 628-3658 View Additional Phone Numbers 2927 Hubertus Rd., Hubertus, WI 53033 View Additional Email Addresses http://www.thadllc.com


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Description

This company offers sales and installation of central vacuum systems and low voltage wiring for residential and commercial markets.  These services include: home theater, home intercom systems, security cameras, card access readers, TV, internet and telephone installation, computer cabling and smoke, fire and burglar alarm systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that T.H.A.D. LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for T.H.A.D. LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on T.H.A.D. LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 06, 2005 Business started: 01/01/1989 in WI Business started locally: 01/01/1989 Business incorporated: 02/04/1998 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Wes E. Smith, Owner
Contact Information
Principal: Mr. Wes E. Smith, Owner
Business Category

Vacuum Cleaning Systems Vacuum Equipment & Systems Contractor - Low Voltage Systems Cable TV, Internet & Telephone Installation Service Smoke Detectors & Alarms Cable Networking Security Cameras Card Access Control Systems Fire & Smoke Alarm Systems Home Automation Wire & Cable - Non-Electric Home Theater Intercoms Systems & Services Sound Systems & Equipment Burglar Alarm Systems - Dealers, Monitoring & Service Computers - Cable & Installation Security Control Equipment & System Monitors Security Systems Consultants Service Establishment Equipment and Supplies Merchant Wholesalers (NAICS: 423850)

Hours of Operation
M: 9:00 AM - 5:30 PM
T: 9:00 AM - 5:30 PM
W: 9:00 AM - 5:30 PM
Th: 9:00 AM - 5:30 PM
F: 9:00 AM - 5:30 PM
Appointments available after 5:00pm
Service Area
State of Wisconsin

Additional Locations

  • 2927 Hubertus Rd.

    Hubertus, WI 53033 (262) 628-3100 (888) 357-7355

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

5/1/2015 Problems with Product/Service