Business ProfileforAuto King

We bought a used GMC Acadia from Auto King on January 24th, 2024. The owner talked to us for over an hour and came off trustworthy and knowledgable, but it was all lies. He told us the power steering pump was replaced, repeatedly reminded us that they had not had time to work out the bubbles so it would whine for a while. Also told us the timing chain was just replaced. We had owned it two weeks and the wheel vibrated and whined louder than it had been and the power steering pump fluid was leaking. We contacted Auto King consistently for over a week and talked with the owner, ****, mechanic and a female, all of which told us they would have to get back to us and putting it off on whatever guy wasn't there at the time. Eventually we were told by the mechanic that it was the water pump they replaced and "good luck. "We had my wife, and 3 children in the store with us - 2 of which are adults and can verify that he said the power steering pump repeatedly. We have the car in a local shop and the steering rack needs to be replaced and is going to cost us $1500. We called them again and were told we would get a call back this morning but we knew that wouldn't happen and Lo and Behold.. no call. The owner himself told us over the phone they would remedy the situation. They had no plans to do so, and they probably didn't replace the timing chain either. Avoid this place like the plague. So very grateful God's got us and will work it out for our good.