BBB Business Review

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This business is not BBB accredited.

Jerry's Truck and Trailer Repair

Additional Locations

Phone: (715) 749-4450 View Additional Phone Numbers 644 Starr Ln, Roberts, WI 54023

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Provide light and heavy duty towing, vehicle locksmith services, jump starts, load shifts, truck and trailer repair, mobile truck and trailer repair, and accident recovery.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Jerry's Truck and Trailer Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: April 26, 2011 Business started: 09/04/2007 in WI Business started locally: 09/04/2007 Business incorporated 09/04/2007 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Department of Transportation
400 7th Street, SW, Washington DC 20590
Fax Number: 617-494-2783

Type of Entity


Business Management
Mr. David E. Wilkens, Owner Mr. Travis L. Fitzl, CFO
Contact Information
Customer Contact: Mr. Travis L. Fitzl, CFO
Principal: Mr. David E. Wilkens, Owner
Business Category

Truck Repair & Service Auto Repair & Service - Diesel Trailers - Repair & Service Locks & Locksmiths Road Service - Automotive Towing - Automotive Motor Vehicle Towing (NAICS: 488410)

Hours of Operation
24/7 availability
Method(s) of Payment
All Major Credit Cards, Cash, Pre-Authorized Checks Only (Comchek, EFS, FleetOne, Ect.)
Service Area
Western Wisconsin and Eastern Minnesota 
Alternate Business Names
David E. Wilkens, Inc. Jerry's Towing
Industry Tips
Auto Repair and Services Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Jerry's Truck and Trailer Repair has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.