BBB Business Review

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This business is not BBB accredited.

Big Rig Repair

Phone: (608) 873-9068 View Additional Phone Numbers 2737 Cty Hwy N, Cottage Grove, WI 53527

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This company specializes in the repair of semi tractors & trailers including complete under chassis.  Round-the-clock mobile services include: battery jump-starts, flat tires, gas/diesel fill-ups & mobile frame welding.  Retailing trailers as well as used tires.  Additional basic repairs are available for foreign & domestic automobiles, campers, light trucks & RVs.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Big Rig Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Big Rig Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 20, 2010 Business started: 09/01/2007 in WI Business started locally: 09/01/2007 Business incorporated 10/31/2011 in WI
Type of Entity


Business Management
Mr. Rick E. Coppernoll, President
Contact Information
Principal: Mr. Rick E. Coppernoll, President
Business Category

Truck Repair & Service Welding Trailers - Truck Auto Repair & Service - Diesel Truck Service & Repair - Mobile Battery Charging Equipment Auto Repair & Service Auto Repair - Mobile Campers - Service & Repair Recreational Vehicles - Repair & Service Road Service - Automotive

Products & Services

Big Rig Repair sells the following brand(s): Heartland & Pace American trailers

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 5:00 PM
Su: 8:00 AM - 5:00 PM
24 hours a day/ 7 days a week roadside assistance.
Service Area
Mobile assist within a 50-mile radius of Cottage Grove, WI.
Alternate Business Names
Big Rig Parts and Service Big Rig Parts and Services Incorporated
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.