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Tree Classics

Phone: (877) 699-6278 6508 S 27th St   Suite 9200, Oak Creek, WI 53154 View Additional Email Addresses

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This company sells artificial Christmas trees, wreaths, garlands and other holiday home décor online.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Tree Classics include:

  • Length of time business has been operating
  • 30 complaints filed against business

Factors that raised the rating for Tree Classics include:

  • Response to 30 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

30 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 3
Delivery Issues 5
Guarantee/Warranty Issues 3
Problems with Product/Service 13
Total Closed Complaints 30

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Tree Classics
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: December 13, 2011 Business started: 02/16/2011 in IL Business incorporated: 02/16/2011 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Trent Carter, Account Manager
Contact Information
Principal: Mr. Trent Carter, Account Manager
Business Category

Tree Service Landscaping Services (NAICS: 561730)

Products & Services

Tree Classics sells the following brand(s): Tree Classics

Tree Classics offers the following product(s): Artificial Christmas Garlands, Artificial Christmas Trees, Artificial Christmas Wreaths, Christmas Home Décor, Christmas Tree Storage Bags, LED Artificial Christmas Trees, Prelit Christmas Trees, Slim Christmas Trees, Unlit Artificial Christmas Trees

Method(s) of Payment
Credit Cards (Visa, American Express, Discover and MasterCard) and Paypal
Refund and Exchange Policy
If customers are not satisfied with their product, they can return the product within 30 days of receipt and before December 25.  The product should be returned in new and unused-condition inside its original packaging with no writing on the outside of the box.  All products properly returned under this policy are eligible for a refund, less a 20% restocking fee and return shipping costs.  A credit will be issued to the customer upon proof of return shipping and inspection of the item.

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Professional AffiliationsX

Types of Complaints Handled by BBB

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

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What government actions does BBB report on?

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