BBB Accredited Business since
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This company offers travel services.
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A BBB Accredited Business since
BBB has determined that The Mark Travel Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Mark Travel Corporation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 71 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||46|
|Total Closed Complaints||71|
Additional Complaint Information
This company has been responsive to any matter brought to its attention by the Bureau.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMs. Beth Ratledge, Supervisor Customer Service Ms. Randi Becker, Vice President of Community Relations Ms. Lisa Kossiski, Vice President -Customer Quality
Travel Agencies & Bureaus Airlines - Ticket Agencies Travel Agencies (NAICS: 561510)
Alternate Business NamesFunjet Vacations Funway Holidays Hyatt Travel Packages Mark International Mark Travel Corporation MGM Resorts Vacations ShowTime Tours Southwest Airlines Vacations United Vacations
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview