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BBB Accredited Business since
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This company offers travel services for individuals, couples, families or groups. Services offered include leisure travel, destination weddings and honeymoons for international and domestic travel throughout the USA.
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A BBB Accredited Business since
BBB has determined that Latitudes Travel LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Latitudes Travel LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Holly L. Robertson, Owner Mr. Burton L Robertson, Marketing Director
Travel Agencies & Bureaus Vacation Certificates & Vouchers Wheelchair & Disability Transportation Vacation Rentals Scooters - Medical Canoe Rental & Trips Bridal Registries Wedding Supplies & Services Auto Renting & Leasing Boat - Excursion Hotels Hotels - Reservations Motel & Hotel Consultants Wedding Chapels & Ceremonies Wheel Chairs Cruises Sightseeing Tours Tours - Operators & Promoters Travel Agencies (NAICS: 561510)
Products & Services
Latitudes Travel LLC sells the following brand(s): Amtrak, Apple Vacations, Apple Vacations, Avalon , Avalon River Cruises, Azul Resorts, Azul Resorts, Barcelo Resorts, Barcelo Resorts , Beaches Resorts, Beaches Resorts, Carnival Cruises, Carnival Cruises , Celebrity Cruise Line, Celebrity Cruises, CIE Tours, Collette Tours, Costa Cruises , Couples Resorts, Couples Resorts, Crystal Cruises, Cunard Cruise Line, Cunard Cruises, Delta Vacations, Disney, Disney Cruise Line, Disney Cruise Line, Disney Vacations, Dreams Resorts, Dreams Resorts, El Dorado Resorts, El Dorado Resorts, FunJet Vacations, Funjet Vacations, Globus Tours, Globus Tours, Gran Bahia Resorts, Grand Palladium Resorts, Hard Rock Resorts, Hedonism Resorts, Holland America Cruise Line, Holland America Line , Iberostar Resorts, Iberostar Resorts, Lamers, Lamers Tours, MSC Cruise Line, Norwegian Cruise Lines, Norwiegan Cruise Line, Packer Fan Tours, Pleasant Holidays, Pleasant Holidays, Princess Cruise Line, Princess Cruises, REgent Seven Seas Cruise, Riu Resorts, Riu Resorts, Royal Caribbean Crusie Line, Royal Caribbean International Cruises, Sandals Resorts, Sandals Resorts, Secrets Resorts, Secrets Resorts, Southwest Vacations, Trafalger, Trafalger Tours, Travel Guard, Viking River Cruises, Viking River Cruises , Walt Disney Resorts, Parks and Hotels
Latitudes Travel LLC offers the following product(s): Adults Only, Airfare only - domestic & international, Airline Tickets, Airport Transfers, All travel related trips, tours and vacations, All-Inclusive resorts, All-Inclusive resorts, Bachelor & Bachelorette trips / getaways, Beach Wheel Chair Sales & Rental, Bereavement Travel Assistance, Bus Tours, Bus tours, Casino Trips, Cruises, Cruises, Customized Tours, Day Trips, Destination weddings, Destination Weddings, Entertainment packages (with tickets), Escorted / Guides , Excursions, Excursions, Family Travel, Group Travel, Guided Tours, Honeymoons, Honeymoons, Hotels, Hotels, Bed and Breakfasts reservations, LGBT Travel, Oxygen for Traveling, Power Scooter Vacation Rentals, Powered and regular Wheelchair Vacation Rentals, Private Groups trips & Tours, Rental Cars, Rental Cars, School Group Trips, Self-Guided Tours, Senior Group Trips, Special Needs & Handicap Services, Special Needs / Handicap Rentals, Special Needs and ADA Equipment Rentals, Sports packages (with tickets), Sports tours, Study Abroad Airfare for Students & Educators / Teachers, Train Tickets, Travel Insurance, Wheelchair Vacation Rentals
Method(s) of PaymentCash
All Major Credit Cards
Refund and Exchange PolicyVaries depending upon Supplier. We always recommend purchasing Travel Insurance to protect your Travel Investment.
Industry TipsDeceptive Travel-Related Promotions ID theft - Travelers Vacation - More Vacation Get-Aways Now Require a Passport
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
28814 Stone Ridge Ct.
Waterford, WI 53185 (414) 433-4873 (855) 433-4870 Directions
What is a BBB Business Review?
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Additional Phone Numbers
- (855) 433-4870(Phone)
Additional Email Addresses
- - Customer Service
- - Communication/Mass Email
- - Sales
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.