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BBB Business Review

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BBB Accredited Business since

Pomp's Tire Service, Inc.

Additional Locations

Phone: (920) 435-8301 Fax: (920) 435-5960 View Additional Phone Numbers 1123 Cedar St, Green Bay, WI 54301 http://www.pompstire.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers the sales and service of tires for fleet trucks, light trucks, trailers, cars, and industrial and OTR equipment. They also offer auto services including oil and filter changes, alignments, batteries, brakes, belts, hoses, radiators, diagnostic testing, headlights, and transmissions. They specialize in fleet tire management.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pomp's Tire Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pomp's Tire Service, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Pomp's Tire Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 23, 1998 Business started: 01/01/1938 in WI Business started locally: 01/01/1938 Business incorporated 02/06/1952 in WI
Type of Entity

Corporation

Business Management
Mr. James R. Wochinske, President Mr. Tom Snyder, Treasurer Mr. Jay Wocelka, Marketing
Contact Information
Customer Contact: Mr. Jay Wocelka, Marketing
Principal: Mr. James R. Wochinske, President
Business Category

Tire Dealers Trailers - Repair & Service Auto Repair & Service Tire Retread & Repair Truck Repair & Service Wheel Alignment, Frame & Axle Service - Auto Tire Changing Equipment Tire Distributors & Manufacturers Auto - Fleet Maintenance Tire Dealers (NAICS: 441320)

Industry Tips
Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Pomp's Tire Service, Inc. has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.