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BBB Accredited Business since

F & F Tire & Muffler Service

Additional Locations

Phone: (262) 728-1155 Fax: (262) 728-6815 2201 E Geneva St, Delavan, WI 53115 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in complete domestic/import auto services, including tires, air conditioning, brakes and auto repairs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that F & F Tire & Muffler Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for F & F Tire & Muffler Service include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

4 Customer Reviews on F & F Tire & Muffler Service
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: January 18, 2007 Business started: 01/01/1973 in WI Business started locally: 01/01/1973 Business incorporated 11/14/1973 in WI
Type of Entity


Business Management
Mr. Jeffrey De Vries, Owner/President Mr. Roger Houston, Operations Manager
Contact Information
Principal: Mr. Jeffrey De Vries, Owner/President
Customer Contact: Mr. Roger Houston, Operations Manager
Business Category

Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repairing - Foreign Wheel Alignment, Frame & Axle Service - Auto Auto Services Tire Distributors & Manufacturers Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Steering & Suspension Auto Repair - Power Steering Tire Repair Tires - Commercial Sales & Service Auto Repair - Maintenance Auto - Fleet Maintenance Tire Dealers (NAICS: 441320)

Products & Services

F & F Tire & Muffler Service sells the following brand(s): BF Goodrich, Continental, Cooper Tires, Dunlop, Firestone, General Tires, Good Year, Hankook, Kelly Tires, Kenda, Kunho Tyres, Michelin, Pirelli, Sutong, Toyo Tires, Uniroyal , Yokohama

Hours of Operation
M: 7:30 AM - 7:30 PM
T: 7:30 AM - 7:30 PM
W: 7:30 AM - 7:30 PM
Th: 7:30 AM - 7:30 PM
F: 7:30 AM - 7:30 PM
S: 8:00 AM - 5:00 PM
Su: Closed
Service Area
Southern Wisconsin
Alternate Business Names
F & F Tire Service, Inc F & F Tire World First & Foremost Tire & Muffler Service
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

F & F Tire & Muffler Service has received 4.67 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.