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This business is not BBB accredited.

PHB Title

Phone: (414) 973-1835 Fax: (414) 755-7070 View Additional Phone Numbers   http://phbtitle.com/ ! There is an alert on PHB Title !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that <em>lowered</em> the rating for PHB Title include:

  • Length of time business has been operating
  • Failure to have a required competency license

Factors that raised the rating for PHB Title include:

  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PHB Title
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 07, 2012 Business started: 08/20/2012 in WI Business started locally: 08/20/2012
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Financial Institutions
345 W. Washington Ave. 4th Floor, Madison WI 53703
http://www.wdfi.org
Phone Number: (608) 266-1064
askthesecretary@dfi.state.wi.us
On 8/21/2012 BBB confirmed that PHB Title had not obtained a necessary license from Wisconsin Department of Financial Institutions.

On 8/21/2012 BBB confirmed that PHB Title had not obtained a necessary license from Wisconsin Department of Financial Institutions.

Type of Entity

Sole Proprietorship

Contact Information
Customer Contact: Mr. Alan Carter
Business Category

Timeshare Deed and/or Title Transfer Title Companies & Agents Escrow Service Timeshare Advocates

Additional Information

This company is not located at 2151 N. Martin Luther King Dr., Milwaukee WI as stated on its website.  Through research, the BBB is unable to verify any address in the state of Wisconsin for this company.  In addition, the company is not licensed nor registered with the Wisconsin Department of Financial Institutions.

Consumers report that "PHB Title" requests an upfront fee paid via wire transfer.  The BBB recommends not wire transfering money to any unknown parties.   If you’ve wired money to an unknown company or individual, call the money transfer company immediately to report the fraud and file a complaint. You can reach the complaint department of MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) or Western Union at 1-800-448-1492. Ask for the money transfer to be reversed. It’s unlikely to happen, but it’s important to ask. Then, file a complaint with the FTC: Visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt034.shtm and econsumer.gov:  www.econsumer.gov.  Econsumer.gov is a portal for you as a consumer to report complaints about online and related transactions with foreign companies. 

Industry Tips
International Scams Play it Safe on the Internet Reselling Your Timeshare Vishing is the New Phishing
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.