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This Business is not BBB accredited

PHB Title

Phone: (414) 973-1835 Fax: (414) 755-7070 View Additional Phone Numbers ! There is an alert on PHB Title !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for PHB Title include:

  • Length of time business has been operating
  • Failure to have a required competency license.
  • 10 complaints filed against business

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PHB Title
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 07, 2012 Business started: 08/20/2012 in WI Business started locally: 08/20/2012
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Financial Institutions
345 W. Washington Ave. 4th Floor, Madison WI 53703
Phone Number: (608) 266-1064
On 8/21/2012 BBB confirmed that PHB Title had not obtained a necessary license from Wisconsin Department of Financial Institutions.

On 8/21/2012 BBB confirmed that PHB Title had not obtained a necessary license from Wisconsin Department of Financial Institutions.

Type of Entity

Sole Proprietorship

Contact Information
Customer Contact: Mr. Alan Carter
Business Category

Timeshare Deed and/or Title Transfer Title Companies & Agents Escrow Service Timeshare Advocates

Additional Information

This company is not located at 2151 N. Martin Luther King Dr., Milwaukee WI as stated on its website.  Through research, the BBB is unable to verify any address in the state of Wisconsin for this company.  In addition, the company is not licensed nor registered with the Wisconsin Department of Financial Institutions.

Consumers report that "PHB Title" requests an upfront fee paid via wire transfer.  The BBB recommends not wire transfering money to any unknown parties.   If you’ve wired money to an unknown company or individual, call the money transfer company immediately to report the fraud and file a complaint. You can reach the complaint department of MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) or Western Union at 1-800-448-1492. Ask for the money transfer to be reversed. It’s unlikely to happen, but it’s important to ask. Then, file a complaint with the FTC: Visit or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. and is a portal for you as a consumer to report complaints about online and related transactions with foreign companies. 

Industry Tips
International Scams Play it Safe on the Internet Reselling Your Timeshare Vishing is the New Phishing

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Additional Phone Numbers


The company, PHB Title, claims to be located at 2151 N. Martin Luther King Drive in Milwaukee, according to its website. However, there is no company with that name at that address. Consumers report that PHB Title calls them claiming to be the title company for the sale of their property. It offers the timeshare owner up to double what they originally paid for their timeshare, and requests payment of roughly $1,400 be sent via wire transfer to cover “transfer fees.” Consumers also report that some of the callers from PHB Title have foreign accents. The Wisconsin BBB opened its file on August 7, 2012 and is receiving numerous inquiries every day from consumers across the country. PHB Title has not responded to the BBB’s requests for standard business information.