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BBB Business Review

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Description

This company offers tile and grout cleaning, sealing, re-grouting, re-caulking, tile replacement, grout repair, natural stone cleaning, polishing and sealing, bathroom and kitchen accessory installation, application of EnduroShield protective coatings, fiberglass and plastic inlays, porcelain and fiberglass chip repair services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Grout Doctor N Milwaukee, Ozaukee, Washington meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Grout Doctor N Milwaukee, Ozaukee, Washington include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Grout Doctor N Milwaukee, Ozaukee, Washington
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 24, 2013 Business started: 09/20/2010 in WI Business started locally: 09/20/2010 Business incorporated 09/20/2010 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Joy A. Meinen, Owner Mr. Derek A. Meinen, Owner
Contact Information
Principal: Ms. Joy A. Meinen, Owner
Business Category

Tile & Grout Cleaning Grout Resurfacing & Repair Bathtub Refinishing Tile Restoration Tile & Marble Natural Stone Restoration & Cleaning Fiberglass - Bathtubs & Showers Caulking Contractors Tile - Ceramic - Contractors & Dealers Bathtubs & Sinks - Repair & Refinish Bathroom Accessories Porcelain Enamel Repair & Refinish Solar Energy Equipment & Systems Manufacturing & Distribution Fiberglass - Fabrication & Repair Tile and Terrazzo Contractors (NAICS: 238340)

Products & Services

The Grout Doctor N Milwaukee, Ozaukee, Washington sells the following brand(s): EnduroShield protective coatings

Service Area
North Milwaukee-Ozaukee-Washington:  including Allenton, Belgium, Cedarburg, Colgate, Fredonia, Germantown, Grafton, Hartford, Hubertus, Jackson, Kewaskum, Lannon, Menomonee Falls, Mequon, Milwaukee, Port Washington, Richfield, Saukville, Slinger, Thiensville and West Bend.
Alternate Business Names
Background Productions, LLC
Industry Tips
Home Improvements
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.