BBB Business Review

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This business is not BBB accredited.

Journal Broadcast Group, Inc.

Phone: (414) 332-9611 Fax: (414) 967-5400 720 E. Capitol Dr., Milwaukee, WI 53212 View Additional Email Addresses http://www.journalbroadcastgroup.com View Additional Web Addresses


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Description

This company owns television and radio stations.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Journal Broadcast Group, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Journal Broadcast Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1939 Business started: 01/01/1927 Business started locally: 01/01/1927 Business incorporated 03/01/1998 in WI
Type of Entity

Corporation

Business Management
Mr. Doug Kiel, Vice Chairman and CEO Mr. Steve Wexler, Executive Vice President for Television and Radio Operations Vice President & General Manager, WTMJ-TV Mr. Kent Aschenbrenner, Director of Engineering Mr. Carl Gardner, President, Radio Division Ms. Nancy Gleesing, Accounts Payable Ms. Anne Schepp, Human Resources Mr. Jon Schweitzer, VP & GM, WKTI - FM & WTMJ - AM Mr. Mark Strachota, VP & GM, WTMJ - TV Ms. Oneda Young, Corporate Executive Assistant
Contact Information
Principal: Mr. Doug Kiel, Vice Chairman and CEO
Principal: Mr. Steve Wexler, Executive Vice President for Television and Radio Operations Vice President & General Manager, WTMJ-TV
Business Category

Television Stations & Broadcast Companies Radio Stations & Broadcast Companies

Alternate Business Names
WKTI FM WTMJ AM WTMJ TV
Additional Information

The company advised it changed its name on June 7, 1995 to Journal Broadcast Group, Inc. The Journal Broacast Group, Inc. includes in Milwaukee WTMJ-TV WTMJ Radio and WKTI Radio.

Industry Tips
Digital Television (DTV)

Customer Review Rating plus BBB Rating Summary

Journal Broadcast Group, Inc. has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.