BBB Business Review
BBB Accredited Business since
View BBB Rating for Charter Communications, LLC's headquarters.
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This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.
A BBB Accredited Business since
BBB has determined that Charter Communications, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
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BBB Complaint Information
Find aggregate BBB complaint information for Charter Communications, LLC. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Charter Communications, LLC.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Tom Rutledge, President & CEO Ms. Jana Brewer, Sr. Director, Customer Care Mr. Micheal Henry, Customer Care Escalation Manager Ms. Vickie Mahon, Customer Care
Television - Cable, CATV & Satellite Telephone & Television Cable Contractors Advertising - Television Computers - Cable & Installation Internet Services Telephone Communications Telecommunications Resellers (NAICS: 517911)
Alternate Business NamesCharter Cable TV & Internet Charter Communications Charter Media Charter Pipeline Charter-Business.com
On March 27, 2009, a plan for reorganization of Charter Communications was confirmed by the U.S. Bankruptcy Court in the Southern District of New York, under Chapter 11 of the Federal Bankruptcy Act, case 09-11435-jmp. This permits the company to continue to operate with court supervision until further notice. Those with monetary claims against the company are advised to obtain a Proof of Claim form by calling the U.S. Trustee at (212) 510-0500 to obtain the address of where to send for resubmission to that source. The case number should be entered on the form.