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BBB Accredited Business since

Charter Communications, LLC

Additional Locations

Phone: (888) 438-2427 View Additional Phone Numbers 1348 Plainfield Ave, Janesville, WI 53545

View BBB Rating for Charter Communications, LLC's headquarters.

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This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Charter Communications, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Charter Communications, LLC. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Charter Communications, LLC.

Additional Information

BBB file opened: November 27, 1995 Business started: 12/01/1992 in MO Business started locally: 11/27/2001 Business incorporated: 11/22/1993 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Tom Rutledge, President & CEO Ms. Jana Brewer, Sr. Director, Customer Care Mr. Micheal Henry, Customer Care Escalation Manager Ms. Vickie Mahon, Customer Care
Contact Information
Customer Contact: Mr. Micheal Henry, Customer Care Escalation Manager
Principal: Mr. Tom Rutledge, President & CEO
Business Category

Television - Cable, CATV & Satellite Telephone & Television Cable Contractors Advertising - Television Computers - Cable & Installation Internet Services Telephone Communications Telecommunications Resellers (NAICS: 517911)

Alternate Business Names
Charter Cable TV & Internet Charter Communications Charter Media Charter Pipeline
Government Action

On March 27, 2009, a plan for reorganization of Charter Communications was confirmed by the U.S. Bankruptcy Court in the Southern District of New York, under Chapter 11 of the Federal Bankruptcy Act, case 09-11435-jmp. This permits the company to continue to operate with court supervision until further notice. Those with monetary claims against the company are advised to obtain a Proof of Claim form by calling the U.S. Trustee at (212) 510-0500 to obtain the address of where to send for resubmission to that source. The case number should be entered on the form.

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