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This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.
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A BBB Accredited Business since
BBB has determined that Charter Communications, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Charter Communications, LLC. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Charter Communications, LLC.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Tom Rutledge, President & CEO Ms. Jana Brewer, Senior Director Customer Care Operations Mr. Micheal Henry, Customer Care Escalation Manager Ms. Vickie Mason, Customer Care
Television - Cable, CATV & Satellite Telephone & Television Cable Contractors Internet Services Telephone Communications Telecommunications Resellers (NAICS: 517911)
Alternate Business NamesCharter Cable TV & Internet Charter Communications Charter Media Charter Pipeline Charter Spectrum Charter-Business.com
On March 27, 2009, a plan for reorganization of Charter Communications was confirmed by the U.S. Bankruptcy Court in the Southern District of New York, under Chapter 11 of the Federal Bankruptcy Act, case 09-11435-jmp. This permits the company to continue to operate with court supervision until further notice. Those with monetary claims against the company are advised to obtain a Proof of Claim form by calling the U.S. Trustee at (212) 510-0500 to obtain the address of where to send for resubmission to that source. The case number should be entered on the form.