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BBB Business Review

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This business offers swimming classes for all ages, birthday party packages, a private swimming pool with pool temperature at 90 degrees, open family and adult open swim, and swim team.    

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Swimtastic Swim School meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Swimtastic Swim School include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Swimtastic Swim School
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 28, 2011 Business started: 09/24/2004 in WI Business started locally: 09/24/2004 Business incorporated 09/24/2004 in WI
Type of Entity


Business Management
Mr. Dion M. Kampa, Co-owner Ms. Kara S. Kampa, Co-owner Mr. Barrett Wainscott III, Web Technician/Co-Owner
Contact Information
Principal: Mr. Dion M. Kampa, Co-owner
Customer Contact: Ms. Kara S. Kampa, Co-owner
Business Category

Swimming Instruction Swimming Pools - Private Parties - Children Party Facilities Exercise & Physical Fitness Programs Sports and Recreation Instruction (NAICS: 611620)

Method(s) of Payment
Cash, Check, Credit Card (All but American Express) 
Refund and Exchange Policy
This business has a 48 hour cancellation policy; if the customer cancels classes within 48 hours of registration, they will be refunded in full via the method they paid. If the customer cancels classes after 48 hours of time of registration, the fee they paid will be credited to their Franklin Swimtastic account for further use at Franklin Swimtastic. 
Alternate Business Names
Swimcomp Inc.

Customer Review Rating plus BBB Rating Summary

Swimtastic Swim School has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.