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BBB Business Review

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BBB Accredited Business since

Lisbon Storm, Screen & Door, Inc.

Phone: (414) 445-8899 Fax: (414) 445-8608 View Additional Phone Numbers 5006 W Lisbon Ave, Milwaukee, WI 53210 http://www.lisbonstorm.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers the sale and repair of windows, screens, storm windows with insulated glass and interior and exterior doors.  They offer the sale of door mouldings and hardware.  They specialize in offering difficult to find used and antique windows, doors and hardware.  This company purchases used and antique doors and windows.   They also offer specialty glass, glass circles for tables, obscure glass, antique glass, plate glass, tempered, plexiglass and Lexan.  They are a Marvin Window dealer.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lisbon Storm, Screen & Door, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Lisbon Storm, Screen & Door, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Lisbon Storm, Screen & Door, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 1963 Business started: 01/01/1962 in WI Business started locally: 01/01/1962 Business incorporated 01/15/1970 in WI
Type of Entity

Corporation

Business Management
Mr. David Wilhelm, President Mr. Daniel Wilhelm, Vice President
Contact Information
Principal: Mr. David Wilhelm, President
Business Category

Storm Windows & Doors Windows Glass - Plate and Window Storm Windows & Doors - Repair Windows - Repairing Windows & Doors - Installation & Service Windows - Wood Windows - Vinyl Doors - Vinyl Screens - Windows Doors - Repair Doors Glass Circles & Specialty Shapes Glass - Beveled, Carved, Ornamental Metal Window and Door Manufacturing (NAICS: 332321)

Industry Tips
Contractor Certification (Dwelling)

Customer Review Rating plus BBB Rating Summary

Lisbon Storm, Screen & Door, Inc. has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.