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BBB Accredited Business since

National Sales Inc.

Additional Locations

Phone: (920) 727-1700 Fax: (920) 727-0700 View Additional Phone Numbers 2138 W Wisconsin Ave, Appleton, WI 54914 View Additional Email Addresses http://www.masterspaswi.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides the sale, service, parts, chemicals and supplies of hot tubs, swim spas and saunas.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that National Sales Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for National Sales Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on National Sales Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 16, 2005 Business started: 12/22/2002 in WI Business started locally: 12/22/2002 Business incorporated 11/21/2002 in WI
Type of Entity

Corporation

Business Management
Mr. Keith W. Hueffner, President/Owner
Contact Information
Principal: Mr. Keith W. Hueffner, President/Owner
Related Businesses
National Marketing, Inc. Master Spa Parts Inc.
Business Category

Spas & Hot Tubs - Service & Repair Spas & Hot Tubs - Dealers All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)

Products & Services

National Sales Inc. sells the following brand(s): Master Spas, Nordic Spas, Echo Spas, Good Health Saunas and Micheal Phelps Swim Spas.

Service Area
State of Wisconsin and Northern Illinois.
Alternate Business Names
GHS Good Health Saunas Hot Tubs & More Master Spas of Northern Wisconsin
Industry Tips
Read Before Signing

Customer Review Rating plus BBB Rating Summary

National Sales Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.