BBB Business Review

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This business is not BBB accredited.

Healthy Life Saunas

Additional Locations

Phone: (608) 333-9287 View Additional Phone Numbers 2807 S Logan Ave, Milwaukee, WI 53207 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers the sale of infrared products ,Sauna's, heaters

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Healthy Life Saunas include:

  • Failure to respond to 4 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 1
Problems with Product/Service 4
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Healthy Life Saunas
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: July 05, 2006 Business started: 01/02/1997 in WI Business started locally: 01/02/1997 Business incorporated 05/27/2009 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Patrick Fager, Owner Ms. Maria Longo, Office Manager Mr. David Dwight Zurcher, Registered Agent Mr. Robert Tate, Sales Agent
Contact Information
Principal: Mr. Patrick Fager, Owner
Customer Contact: Ms. Maria Longo, Office Manager
Principal: Ms. Maria Longo, Office Manager
Principal: Mr. David Dwight Zurcher, Registered Agent
Business Category

Spas & Hot Tubs - Dealers Sauna Equipment & Supplies

Products & Services

Healthy Life Saunas sells the following brand(s): Lifesmart, Pleatco, Pool Boss, Sauna Bob's, Tuff

Healthy Life Saunas offers the following product(s): Saunas, Spa Accessories, Spas

Refund and Exchange Policy
As of June 14, 2011, Sauna Bob's has informed BBB that there will no longer be any 30% cancellation fee on any order.
Alternate Business Names
High Level Wellness Pure Health Saunas, LLC Sauna Bob Enterprises, LLC Sauna Bob's Tuff Spas Tuff Spas & Saunas
Additional Information

 Healthy Life Spas, -address in Bay View- is formerly Sauna Bob's - address at S81W18460 Gemini Dr. in Muskego.  Sauna Bob's and owner, Robert Tate, has been known to BBB files since July 7, 2006

Customer Review Rating plus BBB Rating Summary

Healthy Life Saunas has received 2.32 out of 5 stars based on 4 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.