BBB Logo

Better Business Bureau ®
Start With Trust®
Wisconsin

BBB Business Review

This Business is not BBB accredited

Healthy Life Saunas

Additional Locations

Phone: (608) 333-9287 View Additional Phone Numbers 822 E Bay St, Bay View, WI 53207 View Additional Email Addresses http://www.healthylifesauna.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers the sale of infrared products ,Sauna's, heaters

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Healthy Life Saunas include:

  • 22 complaints filed against business
  • Failure to respond to 2 complaints filed against business
  • 1 complaint filed against business that was not resolved


Customer Complaints Summary Read complaint details

22 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 9
Guarantee/Warranty Issues 1
Problems with Product/Service 9
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

16 Customer Reviews on Healthy Life Saunas
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 16

Additional Information

top
BBB file opened: July 05, 2006 Business started: 01/02/1997 in WI Business started locally: 01/02/1997 Business incorporated: 05/27/2009 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Patrick Fager, Owner Ms. Maria Longo, Office Manager Mr. David Dwight Zurcher, Registered Agent Mr. Robert Tate, Sales Agent
Contact Information
Principal: Mr. Patrick Fager, Owner
Customer Contact: Ms. Maria Longo, Office Manager
Principal: Ms. Maria Longo, Office Manager
Principal: Mr. David Dwight Zurcher, Registered Agent
Business Category

Spas & Hot Tubs - Dealers Sauna Equipment & Supplies

Products & Services

Healthy Life Saunas sells the following brand(s): Lifesmart, Pleatco, Pool Boss, Sauna Bob's, Tuff

Healthy Life Saunas offers the following product(s): Saunas, Spa Accessories, Spas

Refund and Exchange Policy
As of June 14, 2011, Sauna Bob's has informed BBB that there will no longer be any 30% cancellation fee on any order.
Alternate Business Names
High Level Wellness Pure Health Saunas, LLC Sauna Bob Enterprises, LLC Sauna Bob's spasandetc.com Tuff Spas Tuff Spas & Saunas
Additional Information

 Healthy Life Spas, -address in Bay View- is formerly Sauna Bob's - address at S81W18460 Gemini Dr. in Muskego.  Sauna Bob's and owner, Robert Tate, has been known to BBB files since July 7, 2006

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations