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This business is not BBB accredited.


Phone: (608) 251-2000 Fax: (608) 251-2004 View Additional Phone Numbers 300 Carlsbad Village Dr Ste 108A, Carlsbad, CA 92008 http://audio-depot.com ! There is an alert on Audio-Depot !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers the sale of sound systems, disc jockey equipment, special effects lighting, record players, lighting truss, speakers, amplifiers, mixing consoles, keyboards, synthesizers, recorders and guitars.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Audio-Depot
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 03, 2005 Business started: 07/01/1996 in WI Business started locally: 07/01/1996
Type of Entity

Sole Proprietorship

Business Management
Mr. Kenneth Udell, Owner
Contact Information
Principal: Mr. Kenneth Udell, Owner
Business Category

Sound Systems & Equipment Musical Instruments - Dealers Musical Instruments - Supplies & Accessories Audio and Video Equipment Manufacturing (NAICS: 334310)

Out of Business

On August 19, 2015, Audio-Depot informed the BBB serving Wisconsin that it has moved its business from Wisconsin to California. A separate report is maintained with the BBB serving San Diego, Orange and Imperial Counties here: http://www.bbb.org/sdoc/business-reviews/sound-systems-and-equipment/audio-depot-in-carlsbad-ca-172012985


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.