BBB Accredited Business since
Phone: (608) 422-5449 4281 W Beltline Hwy, Madison, WI 53711
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers the sale of Pfaff and Viking sewing machines and accessories. The business also offers certified maintenance, repair, and warranty service, for most makes and models of sewing machines. Other items available include fabric, basting systems, needles and stabilizers, sewing tables and cabinets, embroidery threads, sewing threads, notions, tools and related books. The company also offers creative classes for adults and children. We also rent out long-arm quilting machines so customers can quilt their own quilts.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that The Electric Needle meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Electric Needle include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Jennifer E. Mulder, Owner/CEO Mr. Jay A. Mulder, Owner/CFO
Sewing Machines - Dealers Sewing Machines - Service & Repair Sewing Machines - Supplies & Parts Thread Sewing Instruction Quilting - Instruction Labels - Fabric Craft Instruction Embroidery Supplies Fabric Shops Notions - Retail Quilting Materials & Supplies Sewing, Needlework, and Piece Goods Stores (NAICS: 451130)
Products & Services
The Electric Needle sells the following brand(s): Accuquilt, Arrow Cabinets, Hobbs, Inspira, Kangaroo Cabinets, Koala Cabinets, Mettler, Olfa, Pfaff, Robison Anton, Signature, Superior Threads, Viking, Warm & Natural, Wonderfil
Hours of Operation
|same as before|
Method(s) of PaymentCash, Check, Charge, Financing through Synchrony Bank, and Lay-away.
Refund and Exchange PolicyWe accept returns within 15 days of purchase and charge a 15% re-stocking fee. Otherwise all sales are final.
Alternate Business NamesJenland Arts, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview