BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Elite Media Communications

Phone: (414) 778-0179 Fax: (866) 273-8956 2825 N Mayfair Rd Ste 12, Wauwatosa, WI 53222

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Elite Media Communications specializes in direct sales and marketing inside retail stores such as Sams Club, Menards, Costco and Walmart. The products it sells are Directv, AT&T and Safelink Wireless. The business is a third party sales and marketing company.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Elite Media Communications include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Elite Media Communications
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: May 06, 2011 Business started: 12/19/2003 in WI Business started locally: 08/26/2010 Business incorporated 08/13/2010 in WI
Type of Entity


Business Management
Ms. Brandie Jackson, Vice President/COO Mr. Leigh Jackson, President
Contact Information
Principal: Ms. Brandie Jackson, Vice President/COO
Principal: Mr. Leigh Jackson, President
Business Category

Sales Promotion Service Marketing Programs & Services Public Relations Agencies (NAICS: 541820)

Products & Services

Elite Media Communications sells the following brand(s): Directv, ATT, Safelink Wireless

Elite Media Communications offers the following product(s): Satellite, Internet, Cell phones

Refund and Exchange Policy
Customers have up to the date of installation to cancel their order and receive a full refund.
Service Area
Milwaukee, Waukesha, and Washington counties.
Alternate Business Names
New Light Marketing, Inc
Industry Tips
Digital Television (DTV) Read Before Signing

Customer Review Rating plus BBB Rating Summary

Elite Media Communications has received 4.55 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.