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BBB Business Review

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BBB Accredited Business since

Advanced Disposal Services Solid Waste Midwest, LLC

Additional Locations

Phone: (262) 679-0860 Fax: (262) 679-0828 View Additional Phone Numbers W144S6350 College Ct, Muskego, WI 53150 View Additional Email Addresses

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This company is a privately-owned environmental service company providing integrated, non-hazardous solid waste collection, transfer, recycling and disposal. This company owns and operates commercial, industrial and residential solid waste collection operations, municipal solid waste landfills, transfer stations and recycling facilities. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advanced Disposal Services Solid Waste Midwest, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Advanced Disposal Services Solid Waste Midwest, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 34 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

34 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 13
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 20
Total Closed Complaints 34

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Advanced Disposal Services Solid Waste Midwest, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 8
Total Customer Reviews 9

Additional Information

BBB file opened: March 28, 2014 Business started: 07/07/1992 in FL Business started locally: 10/18/2006 Business incorporated 10/18/2006 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Natural Resources
101 S Webster St, PO Box 7921, Madison WI 53703
Phone Number: (608) 266-2621
Fax Number: (608) 261-4380

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Sara Holmes, Office Manager/TSO Mr. Jeff Nie, Region Sales & Marketing
Contact Information
Customer Contact: Ms. Melissa Evans, Office Manager
Business Category

Rubbish & Garbage Removal Waste Reduction, Recycle Service - Industrial Compactors - Waste - Industrial & Commercial Waste Containers Recycling Services Recycling - Metal Dumpster Services Garbage Disposal Equipment - Industrial & Commercial Rubbish & Garbage Removal Contractors Equipment Garbage Disposals - Household Waste Reduction, Disposal, Recycle Equipment Landfills - Sanitary Recycling Centers Solid Waste Landfill (NAICS: 562212)

Service Area
Alternate Business Names
Advanced Disposal - Chilton Advanced Disposal - Door County Advanced Disposal - Eau Claire Advanced Disposal - Fort Atkinson Advanced Disposal - Green Bay Advanced Disposal - Hartland Advanced Disposal - Horicon Advanced Disposal - Madison Advanced Disposal - Marshfield Advanced Disposal - Minocqua Advanced Disposal - Muskego Advanced Disposal - Omro Advanced Disposal - Rhinelander Advanced Disposal - Sheboygan Advanced Disposal - Wausau Advanced Disposal - Wisconsin Rapids Cranberry Creek Landfill Emerald Park Landfill Glacier Ridge Landfill Hickory Meadows Landfill Madison Matrerial Recovery Facility Mallard Ridge Landfill Portage County Material Recovery Seven Mile Creek Composting Seven Mile Creek Landfill
Industry Tips
General Buying Tips - After You Buy

Customer Review Rating plus BBB Rating Summary

Advanced Disposal Services Solid Waste Midwest, LLC has received 3.75 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.