Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          C & K Services, Inc. of Newburg has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Customer ReviewsforC & K Services, Inc. of Newburg

            Remodeling
            Multi Location Business
            View Business profile
            View Business profileBBB accredited business

            Star rating
            10 word minimum.

            You can use up to 2000 characters

            Provide Your Info to Leave a Review

            Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

            All fields are required.

            This is automatically determined using your first name and the first initial of your last name.
            How would you like to confirm your review?
            This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

            Verify your phone number

            Enter the 6 digit code sent to the phone number ending in undefined

            If you have not received a code within 2 minutes, you can re-send it.

            3 Customer Reviews

            Sort By
            • Date
            • Highest Rating
            • Lowest Rating
            • Review from Laurie R

              04/21/2022

              We needed to replace our roof and decided to go with C&K. They were fairly priced, didn't over sell us and gave us the best quality workmanship for our investment. The warranty is also excellent. Ryan and his staff are professional and they cleaned up our home meticulously afterwards. Ryan is also very prompt in replying to any questions you may have along the way. Setting up the initial consultation with Ryan was easy also. Cindy in the office found a date and we met very shortly thereafter. C&K takes care of their customers like family. So happy with everything.


            • Review from Laura P

              02/16/2022

              C & K installed the roof, gutters and soffits 7 years ago. Water is now running down the walls on the inside of my house. I contacted C&K. A rep came out and looked in the attic and said that my roof is leaking and someone would get back with me. That was 3 weeks ago and no one has called. I have a 25 year warranty but that does not seem to matter. C&K refuses to fix their own work. NO ONE SHOULD EVER HIRE THIS COMPANY!!!


              C & K Services, Inc. of Newburg Response

              02/18/2022

              I have never met or communicated with Laura. I met with who I am assuming is her son, who must have relayed what I said to her. Upon arriving at the appointment on the morning of 2/3/2022, I looked in the attic and saw excessive frost on the roof boards and asked him if the "leaks" occurred on the warm day just prior to his phone call. He said they did, and I explained to him that it most likely melted all the frost in the attic. He flat out refused to believe this and told me we are looking at a complete tear off because the roof is leaking everywhere. I then asked if he had experienced any leaks during the rain in the summer or at any point in the winter up to the day of his call, and he said no. I mentioned how while it’s not uncommon for a roof to develop a leak, it is almost unheard of for the entire roof to suddenly leak everywhere. I pointed out how he has proper exhaust ventilation and adequate insulation but is severely lacking intake ventilation. Intake ventilation is required for the exhaust vent to draw air fresh air in at the lower part of the attic and expel the moisture laden air out the exhaust vent system. I only saw one intake baffle in the attic area I checked and about half of the attic was visible from there. Adequate intake would have about 20 ventilation baffles in this area. What's compounding the problem is the fact that his attic access pulldown stairs hatch (in an interior hallway) is not sealed and is most likely acting as an intake for the ridge vent, drawing moisture laden air into the attic that is frosting on the cold roof boards. I let him know that I would see what could be done but most likely, we wouldn't be able to do anything until warmer temps. He said he gets that. My thoughts are that with the temps again above freezing (approaching 50 degrees on the day of her BBB complaint) it has melted the frost and is "leaking" again.I have never met or communicated with Laura. I met with who I am assuming is her son, who must have relayed what I said to her. Upon arriving at the appointment on the morning of 2/3/2022, I looked in the attic and saw excessive frost on the roof boards and asked him if the "leaks" occurred on the warm day just prior to his phone call. He said they did, and I explained to him that it most likely melted all the frost in the attic. He flat out refused to believe this and told me we are looking at a complete tear off because the roof is leaking everywhere. I then asked if he had experienced any leaks during the rain in the summer or at any point in the winter up to the day of his call, and he said no. I mentioned how while it’s not uncommon for a roof to develop a leak, it is almost unheard of for the entire roof to suddenly leak everywhere. I pointed out how he has proper exhaust ventilation and adequate insulation but is severely lacking intake ventilation. Intake ventilation is required for the exhaust vent to draw air fresh air in at the lower part of the attic and expel the moisture laden air out the exhaust vent system. I only saw one intake baffle in the attic area I checked and about half of the attic was visible from there. Adequate intake would have about 20 ventilation baffles in this area. What's compounding the problem is the fact that his attic access pulldown stairs hatch (in an interior hallway) is not sealed and is most likely acting as an intake for the ridge vent, drawing moisture laden air into the attic that is frosting on the cold roof boards. I let him know that I would see what could be done but most likely, we wouldn't be able to do anything until warmer temps. He said he gets that. My thoughts are that with the temps again above freezing (approaching 50 degrees on the day of her BBB complaint) it has melted the frost and is "leaking" again.
            • Review from Janet H

              05/03/2021

              While the employees were nice, the quality of the work and/or the installation is subpar. Since the installation of our windows 5 months ago, C & K has had to come out four times; twice because our windows leaked so badly there were streams of water coming in the molding ruining our drapes, the drywall and the brand new window sills they installed.

              C & K Services, Inc. of Newburg Response

              05/13/2021

              In early January of this year, C&K Services responded to a window leak. We discovered that there was an excessive ice dam that was causing a leak to back up into the overhang at the top of the window. We cleaned up the ice issues and recaulked the top of the window. The problem was resolved, no charges were issued, she even had a small hole in her screen that was repaired as well. Then we were informed that a lower window was leaking after a very heavy rain. I contacted the homeowner and set up an appointment to stop and look at the issue. I discussed with her that we want to remove a piece of trim board above the window to see if it possibly had been damaged while it was installed. We will then reflash and seal the top of the window and reinstall the trim. The homeowner agreed to this, so we set it up to do this the week of May 17, 2021.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.